L1 Support Engineer

Job Description: Provide 24x7 1st level support (12hrs shift helpdesk & onsite) for DXC Support Teams, Clients and Client’s 3rd Parties Vendors Provide 1st level troubleshooting to customers. Respond to customer calls in a professional and courteous manner Responsible for logging calls and ensure all calls contain clear problem description,...

Responsible to prepare Knowledge Based articles and SOPs & other supporting documents to communicate complex and technical information more easily. Develop, gather and disseminate technical information through organizational communication channels using readily available infrastructure tools and devices. Study production recurring issues & incidents and...

Outsourced to Client Site at West (near Sunview Way) (3 months contract) 5-days work week / w CPF / w Leave Entitlement / w Performance Bonus ResponsibilitiesProvide L1 Support to the IT TeamAssist on L2 IT-related matters and work with vendor on issuesMaintenance of IT peripherals including backup & recoverySet-up & installation or migration of IT...

[What the role is] About EDB The Singapore Economic Development Board (EDB), a government agency under the Ministry of Trade and Industry, is responsible for strategies that enhance Singapore’s position as a global centre for business, innovation, and talent. We undertake investment promotion and industry development, and work with international...

[What the role is]About EDB The Singapore Economic Development Board (EDB), a government agency under the Ministry of Trade and Industry, is responsible for strategies that enhance Singapore’s position as a global centre for business, innovation, and talent. We undertake investment promotion and industry development, and work with international...

• Act as the first point of contact for all user support related queries regarding the core Applications (L1 and L2 support)• Participate in the knowledge transfer of the BC team before handling the BAU for new Solutions• In charge of the inventory of all the Applications used in the company as well as regular check of Active and Inactive...

Job Description• Act as the first point of contact for all user support related queries regarding the core Applications (L1 and L2 support)• Participate in the knowledge transfer of the BC team before handling the BAU for new Solutions• In charge of the inventory of all the Applications used in the company as well as regular check of Active and...

You may not know our name, but you have surely used our innovations and solutions. Our mission is to unlock the world and make it safer through cutting-edge identity technologies. Every day, around the globe, we are enabling citizens and consumers alike to perform their daily critical activities (such as pay, connect and travel), in the physical as well as...

Important Information Location: Singapore Experience: 1 year Job Mode: Full-time  Job Summary As Network Engineer, you shall be responsible for day-to-day Operations and administration on network & security infrastructure. Responsibilities and Duties  Responsible for day-to-day Operations and administration on network & security...

Job Description route DLP incidents to respective BU point of contact 2.To release of quarantined email on approval from BU in the event required3.Follow-up with BU to ensure the closure of incidents4.Provide daily summary reports of potential data leakage to BU5.Provide monthly summary DLP incident report6.Work with IT to resolve application issues...

Roles & Responsibilities Part of the IT Infrastructure & Service Delivery Team consisting of Service Delivery Engineers (L1) and System/Network Engineers (L2). Build and manages SISTIC Corporate Network and Customer Network infrastructure and facilities to ensure availability, recoverability, performance, integrity and supportability through production...

Responsibilities Ensure maximum uptime for multiple production systems Provide L1/L2 application production support to users for trading, data processing, and IT operations Provide weekend support in a rotational basis and occasional public holiday support Manage, own and frequently follow-up incidents and requests raised to the team. Monitor and...

On behalf of one of its clients, in the banking sector, the French Chamber of Commerce is looking for a Desktop Engineer.The Desktop Engineer will serve as a Technical RUN engineer, providing workstation support in ASIA for our banking client. In this role, you will be responsible for handling and resolving all production support activities within the End...

Job Description Provide IT technical support, by remote and/or onsite means, to the end user/customer community in the Publicis Groupe Agencies within the market.  This involves first level technical support of all matters of IT, including but not exclusive to, Desktop Services, Network & Wireless Infrastructure, File & Print Services, Applications...

Job DescriptionProvide IT technical support, by remote and/or onsite means, to the end user/customer community in the Publicis Groupe Agencies within the market. This involves first level technical support of all matters of IT, including but not exclusive to, Desktop Services, Network & Wireless Infrastructure, File & Print Services, Applications and...

Job DescriptionOn behalf of one of its clients, in the banking sector, the French Chamber of Commerce is looking for a Desktop Engineer.The Desktop Engineer will serve as a Technical RUN engineer, providing workstation support in ASIA for our banking client. In this role, you will be responsible for handling and resolving all production support activities...

Title: IT Support Engineer Job ID: Location: Land - Sin Ming Road, SG Description: Responsibilities Support implementation of new systems and system changes. Manage IT assets and IT systems in terms of supporting, troubleshooting and administration. Ensure new PCs are set up in accordance with Company’s policies. Support in...

Responsibilities: Provides level 1.5 Centralize technical support (Network, Cyber and Server) for all NCS clients Participate in maintenance standby duty to cover 24x7 support on rotational basis pre assigned by the team lead (L2)- a must Ensure SLA Level is achieved every single fault case. Ensure escalation is carried out when a fault call is...

Roles & ResponsibilitiesOur client is looking for a IT Helpdesk Support Engineer. You will provide day-to-day technical support to end users. 5 years or more IT helpdesk / desktop support experience Troubleshoot and resolve end user application issues Maintain and monitor office network infrastructure IT security and antivirus tools First level...

A deep understanding of our customer’s workflow and processes, working independently and in collaboration as necessary to research and troubleshoot issues and implement appropriate solutions Assisting clients via phone, email, web sessions, and in person. Managing and documenting daily reported issues in our bug tracking system Collaborating with...