Manager, Quality Management
2 weeks ago
The Role
Support in planning, implementing, analysing and reviewing the effectiveness of Quality Improvement courses.
Key accountabilities
Strategize Quality-related training plan for SOD, including e-learning. Develop and review teaching materials, curriculum and training guides to achieve effective administration of training. Manage the team and ensure alignment to corporate balanced scorecard. Train and Facilitate Basic Quality Improvement (QI) Tools, FMEA, RCA, QI Coach programmes. Provide project facilitation to course participants by conducting review clinics or remote project consultations. Support Parkway Pantai Limited (PPL) operations when required. Support IHH Quality Summit when assigned Participate in ad hoc projects
Qualifications & Experience
A general degree with at least 5 years of relevant work experience preferably in a healthcare setting and in a supervisory position. Strong aptitude in developing and facilitating programs and activities aimed at meeting the corporate goals and objectives Demonstrate good knowledge in quality process improvement and structure. Highly motivated, action & result oriented and a self-starter
Additional Information
Experience in JCI Accreditation survey process and JCI Hospital Standards interpretation is preferred-
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