Account Manager
4 months ago
The Offer
- Opportunity to make a positive impact
- Work alongside & learn from best in class talent
- Fantastic work culture
The Job
What success looks like in this role:
- Consistently meeting or exceeding the company’s quarterly and annual sales goals within the Japanese market through your ambitious approach in sales & account management.
- A consistent and growing stream of clients in Japan opting for paid trials and subsequently becoming customers.
What You’ll Do:
- Develop and execute a strategic sales plan tailored to the Japanese market to expand our customer base and solidify our market presence.
- Handle and solve technical queries from leads in Japan or leads from our partner.
- Work closely with Customer Success, translating Japanese to English to ensure a smooth handover of accounts after closing, facilitating a seamless transition for trial management and ongoing customer support.
- Lead end-to-end sales processes, from lead generation to closing SaaS contracts with senior executives in Japanese B2B companies.
- Proactively hunt for new customers and nurture leads within Japan, leveraging your personal network, proactive lead generation efforts, and market insights.
- Drive pipeline growth by identifying and engaging potential clients in Japan, as well as forecasting sales targets.
- Collaborate with marketing and product teams to refine sales assets and product offerings to suit the Japanese market.
- Provide regular updates on sales metrics, pipeline status, challenges, and support needs, while also offering insights for product improvements specific to the Japanese market.
The Profile
- Account Management experience, both hunting and farming, with a proven target achievement and a consistent record of exceeding quotas.
- Proven career in commercial or sales roles within the logistics & shipping industry, or related sectors such as ocean freight or maritime space, specifically within the Japanese market.
- Preferably experienced in B2B SaaS sales.
- Comfortable immersing yourself in the product, troubleshooting issues independently, and involving leadership only in case of bottlenecks or critical issues.
- Curiosity to be deeply involved in the product, understand customer use cases, solve tech queries, and support Customer Success with any translation needed from Japanese accounts.
- Strong ability to create and implement sales plans in a fast-paced environment, with specific experience in the Japanese market.
- Demonstrated ability to lead by example and dive into the details to achieve goals.
- Proven ability to pitch to senior executives and navigate complex sales cycles, with an understanding of Japanese business culture and practices.
- Outstanding presentation and negotiation skills, with a knack for closing deals effectively in Japan.
- Native-level proficiency in Japanese and fluency in English, with excellent communication skills in both languages.
- In-depth knowledge of Japanese business etiquette and cultural norms to effectively engage with local clients.
- Self-starter with the ability to take ownership of the sales process from end to end, capable of working autonomously and driving results without constant oversight.
The Employer
Our client is a venture-backed Singapore based startup that develops predictive supply chain technology for the logistics industry.
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