Account Manager

3 months ago

Singapur, Singapore Snaphunt Full time

The Offer

  • Opportunity to make a positive impact
  • Work alongside & learn from best in class talent
  • Fantastic work culture

The Job

What success looks like in this role:

  • Consistently meeting or exceeding the company’s quarterly and annual sales goals within the Japanese market through your ambitious approach in sales & account management.
  • A consistent and growing stream of clients in Japan opting for paid trials and subsequently becoming customers. 

What You’ll Do:

  • Develop and execute a strategic sales plan tailored to the Japanese market to expand our customer base and solidify our market presence.
  • Handle and solve technical queries from leads in Japan or leads from our partner.
  • Work closely with Customer Success, translating Japanese to English to ensure a smooth handover of accounts after closing, facilitating a seamless transition for trial management and ongoing customer support.
  • Lead end-to-end sales processes, from lead generation to closing SaaS contracts with senior executives in Japanese B2B companies.
  • Proactively hunt for new customers and nurture leads within Japan, leveraging your personal network, proactive lead generation efforts, and market insights.
  • Drive pipeline growth by identifying and engaging potential clients in Japan, as well as forecasting sales targets.
  • Collaborate with marketing and product teams to refine sales assets and product offerings to suit the Japanese market.
  • Provide regular updates on sales metrics, pipeline status, challenges, and support needs, while also offering insights for product improvements specific to the Japanese market.

The Profile

  • Account Management experience, both hunting and farming, with a proven target achievement and a consistent record of exceeding quotas.
  • Proven career in commercial or sales roles within the logistics & shipping industry, or related sectors such as ocean freight or maritime space, specifically within the Japanese market.
  • Preferably experienced in B2B SaaS sales.
  • Comfortable immersing yourself in the product, troubleshooting issues independently, and involving leadership only in case of bottlenecks or critical issues.
  • Curiosity to be deeply involved in the product, understand customer use cases, solve tech queries, and support Customer Success with any translation needed from Japanese accounts.
  • Strong ability to create and implement sales plans in a fast-paced environment, with specific experience in the Japanese market.
  • Demonstrated ability to lead by example and dive into the details to achieve goals.
  • Proven ability to pitch to senior executives and navigate complex sales cycles, with an understanding of Japanese business culture and practices.
  • Outstanding presentation and negotiation skills, with a knack for closing deals effectively in Japan.
  • Native-level proficiency in Japanese and fluency in English, with excellent communication skills in both languages.
  • In-depth knowledge of Japanese business etiquette and cultural norms to effectively engage with local clients.
  • Self-starter with the ability to take ownership of the sales process from end to end, capable of working autonomously and driving results without constant oversight.


The Employer

Our client is a venture-backed Singapore based startup that develops predictive supply chain technology for the logistics industry.

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