Service Engineer
6 months ago
our employees with an experience, focused on supporting their physical, financial, and emotional wellbeing. Become a member of the Johnson Controls family and thrive in an empowering company culture where your voice and ideas will be heard – your next great opportunity is just a few clicks away
What you will do:
Conducts complex preventive maintenance, repair, replacement, installation and commissioning under minimal supervision. Interfaces directly with clients to ensure high levels of satisfaction. Manages assigned work to meet professional and efficient execution of time and customer satisfaction.
How you will do it:
Carry out service, maintenance, commissioning, overhaul, trouble-shooting, installation, warranty repair and any other specialist service on the complete range of JCI and other manufactures Process and Industrial refrigeration equipment.
Carry out comprehensive plant audit for Industrial and Process refrigeration systems and write detailed report explaining the plant condition, observations and recommendations
Travel throughout the South East Asia and other regions shore and off shore as required by the business in order to service the customer base
Carry our service work to the highest possible standard in line with JCI policy & procedures and industry recognised best practices.
Ensure service work is completed safely and efficiently at all times with minimum call back and warranty expense
Ensure service reports are completed fully and to a good standard on completion of each service order or in cases where the duration of the work is in excess of one week, service reports must be submitted on a weekly basis
During your day to day work in the field, actively identify and promote new/additional services, parts and products to our customers and feedback either verbally or via your service report of potential opportunities to the relevant person in the service office
Supervise subcontractors working on behalf of JCI
Maintain service vehicle and any other tools and/or equipment assigned to you in good condition
Ensure the continued and sustainable growth of our maintenance base through customer relationship building with new and existing customers
Ensure the highest standard of safety are maintained at any job site at all time including but not limited to JCI staff.
Perform any other duties from time to time, whether ad-hoc or otherwise, as assigned by your superior or management
Ability to work in harsh, chemical laden environment under the sun.
Ability to work on standby with 24 hours call out situation.
Ability to be on overseas assignment for more than 1 month.
What we look for:
5 years and above experience in HVAC&R industry
Industrial & Process Refrigeration products and systems knowledge
Screw, Centrifugal and Reciprocating compressor knowledge
PLC and microprocessor controls knowledge
ASHRAE standards
Refrigerants
Health & Safety
PC skills – MS Office (Excel, Words, Powerpoint), Email
Valid driving license
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