VP, Technical Delivery Manager, Digital Banking, Group Technology
7 months ago
VP, Technical Delivery Manager, Digital Banking, Group Technology
Posting Date: 17-May-2023 Location:Singapore (City Area), Singapore, Singapore
Company: United Overseas Bank Ltd
About UOB
United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values – Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers.
About the Department
Group Technology and Operations (GTO) provides software and system development, information technology support services and banking operations.
We have centralized and standardized the technology components into Singapore, creating a global footprint which can be utilized for supporting our regional subsidiaries and the branches around the world. We operate and support 19 countries with this architecture to provide a secure and flexible banking infrastructure.
Our Operations divisions provide transactional customer services for our businesses while also focusing on cost efficiency through process improvements, automation and straight through processing.
Job Responsibilities
Support the Team - Build up the right capabilities and people, equip them with the skills, tools, and standard approaches to deliver functional excellence, and ensure that they are deployed to value-creation opportunities — sometimes in long-term roles supporting the business, but more often to the small, independent squads. Build Capabilities - Responsible for building a “capability” to support a value-creation line: hiring and developing talent; shepherding people along their career paths; evaluating and promoting people; and building standard tools, methods, and ways of working in collaboration with the Chapters and the Platform/Tribe Coaches. The Technical Delivery Manager (TDM) has also the responsibility to deploy our talented people to the appropriate squads, based on their expertise and demonstrated competence. In essence, the Tribe Lead is responsible for the “People” and the “How” in collaboration with the Chapters and the Platform/Tribe coaches for the software development work. Manage By Empowering - The Technical Delivery Manager (TDM) must manage external (vendors) and internal resources, must evaluate, promote, coach, and develop his or her people, but without traditional direct oversight. The TDM may not be involved in the day-to-day work of squads for “value creation standpoint” but has the responsibility to supervise the day-to-day (quality, velocity, productivity, resourcing, vendor management) in collaboration with team members and the Platform / Tribes / Squad business leads; he does not check on or approve the work of their team members, and he certainly does not micromanage or provide daily oversight. Instead, regular feedback from platform/tribe leaders, team members (Squad Leads), and other colleagues inform his evaluations. In fact, he / she should have enough time to tackle “real work” on business opportunities in liaison with the Platform and Tribe leaders.
Job Requirements
Good understanding on all architecture layers. Strong understanding in mobile and front end (UI) technology stack preferred. Experienced in technical squad leadership and Agile processes and practices. Enforce the Definition of Done. Is a servant leader that encourages collaboration and open communication. Remove impediments and blockers. Creates insight, measurement, accountability, and a positive working environment. Strong facilitator.-
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