Product Audiologist

Driven by the passion to improve quality of people’s lives, WS Audiology continues to grow as market leader in the hearing aid industry. With our commitment to increase penetration in an underserved hearing care market, we want to accelerate our business transformation in order to reach more people, more effectively.

The candidate will be involved in ensuring optimal use and support of hearing aids by training audiologists and technicians, addressing technical and customer inquiries, and providing hands-on patient care.

What you will do

Provide training and after-sales support for audiologists and audio technicians in public hospitalsAssist sales managers and senior audiologists with customer inquiries and technical questions related to products and servicesConduct hearing evaluations, recommend hearing aids or assistive devices, and fit them for patientsEducate patients on hearing aid use and care, and troubleshoot any issues.Collaborate with the regional clinical excellence team on projects and work closely with product management, marketing, and customer service for product launches and ongoing supportParticipate in product launch events and customer demonstrations to highlight product features and benefits.

What you bring

Experience

Bachelor of Audiology/Masters in Audiology3-5 years of clinical experienceRelevant experience in product training and clinical support would be advantageousProficient in English and Mandarin

Personal competencies

Team player who is able to work and communicate effectivelyGrowth mindset and can-do attitude

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