Courier Dispatcher

Found in: Talent SG C2 - 2 weeks ago

Singapur, Singapore IIQAF Full time

We are currently seeking a highly organized and detail-oriented individual to join our team as a Courier Dispatcher. In this role, you will play a crucial part in ensuring the efficient and timely delivery of products to our customers. The ideal candidate will have excellent communication skills, strong problem-solving abilities, and the ability to work well under pressure.

 Responsibilities
  • Assigning daily delivery routes to couriers based on customer locations and order volumes
  • Tracking the progress of deliveries and ensuring timely pick-ups and drop-offs
  • Coordinating with couriers to ensure smooth and efficient delivery operations
  • Resolving any issues or delays that may arise during delivery routes
  • Managing incoming customer calls and addressing any inquiries or concerns professionally and efficiently
  • Maintaining accurate records of courier schedules, delivery routes, and customer information
  • Collaborating with other departments to optimize delivery processes and improve overall customer satisfaction
Requirements
  • High school diploma or equivalent
  • Proven experience in dispatching or similar role
  • Strong organizational and multitasking skills
  • Excellent communication and interpersonal abilities
  • Proficiency in using dispatching software and other relevant tools
  • Detail-oriented with a keen eye for accuracy
  • Ability to remain calm and focused under pressure
  • Valid driver's license and clean driving record
  • Ability to work flexible hours, including evenings and weekends as needed
  • Physical stamina to spend long periods of time sitting or standing in a fast-paced environment


 

 

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