Senior Vice President, Relationship Manager

4 weeks ago

Singapur, Singapore THE BANK OF NEW YORK MELLON CORPORATION Full time

Bring your ideas. Make history.
BNY Mellon offers an exciting array of future-forward careers at the intersection of business, finance, and technology. We are one of the world's top asset management and banking firms that manages trillions of dollars in assets, custody and/or administration. Known as the “bank of banks” - % of the world’s top banks work with us as we lead and serve our customers into the new era of digital.

With years of rich history and industry firsts, BNY Mellon has been built upon our proven ability to evolve, lead, and drive new ideas at every turn. Today, we’re approximately , employees across countries with a culture that empowers you to grow, take risks, experiment and be yourself. This is what LifeAtBNYMellon is all about. 

We are seeking a future team member to assume the role of SVP, Relationship Manager within our Asset Servicing team. This role is located in Singapore or Hong Kong - Hybrid.

In this role, you will make an impact in the following ways:

Independently develops the strategic plan for managing and growing existing client relationships in assigned segment/markets Identifies opportunities to evolve client business for incremental account growth across assigned markets. Serves in a consultative role to the client, advising client top leadership (C-Suite) on the best way to achieve short- and long- term strategic objectives Promotes firm services/product offerings that solve client challenges and achieve account growth. May evaluate and structure deal (pricing, contract terms, etc.) to determine the optimal terms for both the client and the firm. Provide clients with industry expertise sharing trends as well as current and potential impact on the client business model. Recommend product/service enhancements relevant to assigned client segment to fill underserved client interests and proactively recommend product/services directly to the client. Work closely with business development teams to ensure relationship management strategy is executed by account management and client service teams. Recommend areas for firm thought leadership efforts based on client feedback and may deliver thought leadership feedback both internally and externally to clients. Keep abreast of client account activity occurring throughout the firm and serve as the ultimate escalation point for client satisfaction. Conduct frequent and regular check-ins with assigned clients across assigned markets, ensuring their continued satisfaction and strategic alignment with firm services/product offerings.  Ensures client management activities are conducted and captured. Serves as the interface for compliance, regulatory, reputational matters between clients and the Bank. 

To be successful in this role, we are seeking the following:

Bachelor's degree in business or a related discipline, or equivalent work experience required; MBA or other advanced degree preferred + years in Relationship Management, Sales, Business Development, Consulting in the Financial Services industry; experience with sell-side clients as well as C-suite connectivity preferred. Demonstrated track record in exceeding sales or growth targets with Central bank clients/Asset Owners; cross sell of solutions; knowledge of financial digital solutioning will be an asset Significant expertise with sell-side industry trends, competitor services/offerings and client’s business environment across Asia Pacific. Proficiency in Mandarin is a must with other Asian language an added advantage in order to support our client segments.  As global firm, bi-lingual capabilities are helpful as is an understanding of local/cultural nuances important for client trust.

At BNY Mellon, our inclusive culture speaks for itself. Here’s a few of our awards: 

Fortune World’s Most Admired Companies & Top for Diversity and Inclusion, Bloomberg’s Gender Equality Index (GEI), , Disability: IN – % score, Human Rights Campaign Foundation, Corporate Equality Index, Dow Jones Sustainability Indices, Top performing company for Sustainability, Forbes Blockchain ,

Our Benefits: 

BNY Mellon offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves that can support you and your family through moments that matter. 

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