Manager, IS&T
7 days ago
Manager, IS&T (CRM System) (Based in Singapore)
Employment Type: Permanent Location: Singapore
The Role
In this crucial IT role, you’ll be responsible for administering and optimizing our CRM system to support our fast-growing commercial environment. Your expertise will ensure our core systems are reliable, accurate, and tailored to day-to-day user needs while delivering key insights to leadership.
Job Responsibilities
1. System Administration Support:
Provide system administration support for CRM systems, particularly related to user permissions, custom objects, and workflows. Customize the CRM platform by creating, managing, and optimizing complex workflow rules, validation rules, and approval processes.2. Data Analysis and Reporting:
Analyze data and create reports to gain insights into team operations and productivity. Leverage CRM data to enhance customer engagement and retention.3. Integration and Collaboration:
Coordinate and support integrations with third-party applications, including SAP, MRI & other ERP System. Collaborate with sales and marketing teams to develop effective CRM strategies.
.
4. User Experience Enhancement:
Ensure the CRM platform is tailored to the organization’s needs. Focus on streamlining processes and maintaining data integrity. Enable teams to work more efficiently by leveraging the CRM system effectively.5. Project Management:
Lead CRM-related projects, ensuring timely delivery and adherence to project milestones. Define project scope, objectives, and success criteria. Coordinate cross-functional teams and manage project resources.6. Training and Documentation:
Develop training materials and conduct training sessions for CRM users. Create user guides and documentation to assist users in navigating the CRM system effectively. Develop other project required documentations.
Job Requirements
Bachelor’s degree in a relevant field (e.g., Business Administration, Information Technology) and project management certification Proven experience in CRM administration and configuration, with 4-7 years of working experience. Complete at least 1-3 end-to-end Full implementation cycle and projects over 100 users Excellent and proven interpersonal skills, and strong stakeholder engagement skills with the ability to influence/persuade as well as engender trust and respect. Demonstrable experience of applying effective problem identification and problem-solving techniques Familiarity with CRM platforms (e.g., Salesforce, Microsoft Dynamics, HubSpot). Proficiency in Power BI for data visualization and reporting. Experience with SAP and other ERP System integration is a plus. Experience with development skill is a plus. Demonstrable understanding of data platform technology landscape and CRM technologies. Excellent communication and collaboration skills.#LI-WL
-
T&C Manager
4 weeks ago
Singapur, Singapore Siemens Mobility Pte Ltd Full timeSiemens Mobility is an outstanding place to have a career in an innovative environment. Siemens Mobility Rail Infrastructure business supplies the global markets of rail and road-bound transport with innovative products and solutions for Rail Automation, Rail Electrification and in the area of intermodal mobility, apps and backend systems. Your Role...
-
T&C Manager
2 weeks ago
Singapur, Singapore Siemens Mobility Pte Ltd Full timeSiemens Mobility is an outstanding place to have a career in an innovative environment. Siemens Mobility Rail Infrastructure business supplies the global markets of rail and road-bound transport with innovative products and solutions for Rail Automation, Rail Electrification and in the area of intermodal mobility, apps and backend systems. Your Role –...
-
Director, Korea Institutional Clients
4 weeks ago
Singapur, Singapore T. Rowe Price International Full timeThere is a place for you at T. Rowe Price to grow, contribute, learn, and make a difference. We are a premier asset manager focused on delivering global investment management excellence and retirement services that investors can rely on today and in the future. The work we do matters. We invite you to explore the opportunity to join us and grow...
-
Port Engineer
4 weeks ago
Singapur, Singapore T-Solutions Full timeOverview T-Solutions is the company people want to work for and work with when seeking global services and innovative solutions. We employ highly qualified and uniquely skilled professionals who are committed to providing services with integrity. We are the preferred partner to deliver excellence and to enrich our clients, employees and communities. ...
-
Singapur, Singapore Infineon Technologies Full timeThe student, as part of the Sales & Marketing Academy (ACD) team and under the guidance of an assigned mentor, will support the coordination and communication of L&D (Learning & Development) project/program within (Institute of Account Management). With the vision to elevate digitalization and AI for operation excellence, the student will be involved in the...
-
Singapur, Singapore Infineon Technologies Full timeThe student, as part of the G2M Academy (ACD) team and under the guidance of an assigned mentor, will support the coordination and communication of L&D (Learning & Development) project/program within (Institute of Account Management). With the vision to elevate digitalization and AI for operation excellence, the student will be involved in the research and...
-
Singapur, Singapore Dbs Bank Ltd. Full timeBusiness FunctionGroup Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business...
-
Senior VP, Business T&O Management
4 weeks ago
Singapur, Singapore United Overseas Bank Full timeSenior VP, Business T&O Management - Corporate Services & Data Posting Date: 31-May-2023 Location: Raffles Place, Singapore, Singapore Company: 3677 About UOB United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and...
-
ELK Consultant
2 weeks ago
Singapur, Singapore ITCAN Full timeDescription: Provide support to Commercial & amp; International – Client DeliveryEngagement Camp team on service delivery related matters in Commercial Sector portfolios.Commercial & amp; International service delivery function.The service scope is to provide day to day support of delivery matters for managing customer's requirements and Service Level...
-
ELK Consultant
3 months ago
Singapur, Singapore ITCAN Full timeDescription: Provide support to Commercial & amp; International – Client DeliveryEngagement Camp team on service delivery related matters in Commercial Sector portfolios.Commercial & amp; International service delivery function.The service scope is to provide day to day support of delivery matters for managing customer’s requirements and Service Level...
-
Assistant Manager, IS&T
4 weeks ago
Singapur, Singapore Mapletree Full timeAssistant Manager, IS&T (Ariba/MM) (Based in Singapore) Employment Type: Permanent Location: Singapore The Role This position will manage the SAP modules for Real Estate Leasing, Marketing and Sales, Property Management as well as the related accounting functions. Job Responsibilities Play an integral part of the current SAP...
-
Intern, QO, QC-AS&T
7 days ago
Singapur, Singapore Pfizer Full timeWhy Patients Need You A career with us is about discovering breakthroughs that change patients’ lives. Whatever your role, you’ll be part of bringing those therapies to people all over the world. You’ll be driving the industry forward and making a positive difference. And you’ll discover that amazing things are possible. What You Will...
-
Executive Director, Head of Technology
4 weeks ago
Singapur, Singapore United Overseas Bank Full timeExecutive Director, Head of Technology & Operations Assurance, T&O Governance & Assurance Posting Date: 10-May-2023 Location: Alexandra, Singapore, Singapore, 048616 Company: 3677 About UOB United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and...
-
Vice President, IS&T
4 weeks ago
Singapur, Singapore Mapletree Full timeVice President, IS&T (SAP IT Business Partnering) (Based in Singapore) Employment Type: Permanent Location: Singapore The Role This position will work closely with the Group, REIT and Country Finance leaders to ensure the system productivity is at its best, minimize manual activities and better system adoption from users. This role is...
-
Singapur, Singapore DBS Bank Full timeBusiness Function Group Legal, Compliance & Secretariat ensures that the bank's interests are protected by zealously guarding and enhancing its reputation and capital. We also work to maintain a good standing with all our regulators, customers, and business partners. Because we believe that at the heart of business banking is to uphold the values of...
-
Singapur, Singapore DBS Bank Full timeBusiness Function Group Legal & Compliance ensures that the bank's interests are protected by zealously guarding and enhancing its reputation and capital. We also work to maintain a good standing with all our regulators, customers, and business partners. Because we believe that at the heart of business banking is to uphold the values of trust and...
-
Executive Director
4 weeks ago
Singapur, Singapore United Overseas Bank Full timeExecutive Director / Senior Vice President, Head of Technology and Operations (T&O), Retail Credit Posting Date: 11-May-2023 Location: Raffles Place, Singapore, SG Company: United Overseas Bank Limited About UOB United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19...
-
Manager, IS&T
2 weeks ago
Singapur, Singapore Mapletree Full timeManager, IS&T (Business Process Automation) (Based in Singapore) Employment Type: Permanent Location: Singapore The Role This position is a Business Analyst role being involved for SAP BW/Hana BI platform and modern cloud data lake/warehouse (Azure, AWS). This role will be expected to manage external vendors and be part of the shortlisting...
-
Singapur, Singapore Infineon Technologies Full timeIn your new role you will:1) PMO support in AMP Project enhancement : Maintaing, updataing and validating user requirement with all stakeholders (users/IT) Provide new ideas and solutions for AMP enhancement. This includes analysis report, scorecard dashboard, Auto learning recommendation via LinkedIn courses, etc.Create user guide/manual using e-learning...
-
SVP, Program Manager
4 weeks ago
Singapur, Singapore United Overseas Bank Full timeSVP, Program Manager (Private Bank), Group Retail & Channel T&O Posting Date: 14-May-2023 Location: Raffles Place, Singapore, Singapore Company: 3677 About UOB United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and...
