Product Operations

5 months ago


Singapur, Singapore Sea Full time

Sea Labs is at the core of the Sea platform development, supporting diverse business lines from e-commerce, supply chain, games, payment, and finance, among many others. The strong growth and unique positioning of Sea's e-commerce business, Shopee, spurred the launch of Sea Labs Indonesia. Since its inception, passionate engineers have charted the course to drive the best experience for our users in Indonesia, many of which solutions are even adapted to other regional markets.

Sea's hyper-growing business scale has transformed most "innocent" problems into huge technical challenges, and there is no better place to experience world-class projects first-hand if you love technologies as much as we do. Together with our passionate and driven teams, you'll get to develop your skills, build on industry knowledge, and collaborate with global teams in a dynamic space. Browse our Sea Labs Indonesia team openings to see how you can make an impact with us

About the Team:

Shopee Search & Recommendation team provides AI-based online services to our users. Behind the scenes, these services are powered by petabytes of data, numerous state-of-the-art machine learning algorithms, sophisticated and scalable service architectures, and creative business strategies. We create intelligence from massive seemingly nebulous data and turn innovative ideas into tangible products. We keep on breaking our systems’ limit to keep pace with Shopee's fast-growing business. We aim to deliver a “smart” shopping experience on users’ next click.


Job Description
Bridging between local teams and regional Product Managers to assess all aspects of Content feature requirements from both business and product perspectivesEnsure the operational aspects of the feature development with the local team to support the timeliness of the deliverables of the featuresEnsure smooth communication for new feature development & localization to local teams, such as conducting A/B testing and troubleshootingManage requests from internal stakeholders, support the end-to-end product operations from project planning, and execution, to reporting and measuring of performance related to contentEnsure daily workflow tasks are completed with good quality within designated timelinesExplore content products trends by conducting regular research and analysis of marketDrive the enhancement of the overall feature performance and user experience to achieve higher impact with developers and product managers
At least 1-2 years of experience in operational roles, or working with cross-functional teams is a plusBachelor’s degree across all disciplinesHave a track record of delivering resultsStrong execution skills, attention to detail, ability to innovate and optimise business processesStrong ownership, bias towards actions, get things done independentlyStrong communication, especially in complex business/technical information verbally and in writingAble to work in a dynamic environment with multiple parties involvedAnalytical and quantitative reasoning with good critical thinking and data-based decision-making skillsGood command of Excel/Google Sheet. Basic knowledge of SQL
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