Service Engineer

4 months ago

Singapur, Singapore Kongsberg Maritime Full time

An exciting Service Engineer - Cargo opportunity at KONGSBERG awaits, reporting to a designated supervisor. Join a dynamic team driving innovative solutions for the business. Your role involves leveraging expertise to contribute to strategic projects.

This role will liaise between main office and customers from South-East Asia, Oceania and other part of the world on all aspects of pre-commissioning/commissioning, maintenance and operation of Kongsberg’s Sensing Solution product range, in particular Tank gauging / Cargo monitor and Machinery Instrumentation.

KONGSBERG is currently at the forefront of digital innovation, offering a prime moment to make a significant impact. Your contributions will play a pivotal role in enabling the business to achieve its objectives through innovation. At KONGSBERG, we prioritize Protechting People and Planet, ensuring a sustainable future through collaboration and pioneering solutions.

Innovate for a better world with us. Protechting People and Planet drives every solution.

Responsibilities

Project Execution and Management:

Focus on customer support, commissioning and service on assigned Kongsberg Maritime Sensing Solution product range.Proper preparation of work and execution of work ensuring adherence to timelines, budget, and quality standards.Liaison between customers and main office on all aspects of pre-commissioning/ commissioning, maintenance, and operation of the systems.Technical manning on desk / mobile device for remote support as require by KM Global Customer Support world-wide framework.Maintain good relationship with existing clients

Technical Design and Development:

Responsible for generation of service reports, update drawings, cable information database, other requirements and client needs.

Troubleshooting and Problem Resolution:

Workshop test and technical preparation to mitigate potential problems if any.

Collaboration and Communication:

Liaison between customers and main office on all aspects of pre-commissioning/ commissioning, maintenance, and operation of the systems.Technical manning on desk / mobile device for remote support as require by KM Global Customer Support world-wide framework.Maintain good relationship with existing clients

Adhoc Duties and Continuous Improvement:

Perform any adhoc tasks or assignments as assigned by supervisors or team leads to support project goals and team objectives.Proactively seek opportunities for process improvement and innovation within the engineering domain to enhance efficiency and effectiveness.

Position will cover South-East Asia, Oceania and possibly other part of the world.

Qualifications and experience

Diploma Certificate in Electrical / Electronics / Instrumentation / Mechatronics Engineering1-year relevant experience in customer service (preferred)Minimum 3 years of technical hands-on experience in maritime industry with background in automation, navigation, bridge or minimum 1year technical hands-on experience with Tank gauging / cargo monitoring system (preferred)Minimum 3 years of technical experience with marine / offshore environmental sensors.Experience on Project management and commissioning of new deliveries will be added advantage.


This employment may require obtaining relevant statutory and government requirements and documentation essential for legal employment. Pre-employment medical check may be requested to ensure that selected candidate is in good health and fit for the role's responsibilities, aligning with safety and health standards at KONGSBERG.

You are able to

develop a high reaching, but realistic business vision and translate it into a workable strategyact on own initiative, make things happen and accept responsibility for the resultsmake an impact, convince and persuade others and promote plans and ideas successfullybuild a useful network of contacts and relationships and utilize it to achieve set goalsdemonstrate specialist knowledge and expertise in own areacommunicate in a clear, precise and structured wayco-operate well with others, share knowledge, experience, information and support others in the pursuit of team goalsbe aware of own strengths and limitations and pursue learning and career development opportunities

We need you to

Proficiency in stress management.Strong communication skills, both written and oral, in English.Exemplary customer etiquette.Proficiency in essential MS Office applications.Familiarity with on-board system processes, with additional experience in tank gauging and cargo monitoring.Strong understanding of computer network systems and topology (an added advantage).Meticulous and customer-oriented approach.Commitment to ensuring customer satisfaction and service quality.A strong team player.

What we can offer

An exciting and important position working for the world-leading supplier of maritime solutionsAn inspiring and safe work environmentInternational work environment and multidisciplinary team collaborationProfessional development and career opportunitiesPersonal development and career opportunitiesCompetitive pay and benefitsCompetitive terms including attractive insurance policies and pension schemesTo take part in the green shift for the ocean spaceWe offer the possibility to work with sustainable and exciting solutions for the futureWe offer flexible working hoursWe offer hybrid working arrangementWe offer flexible working hours and the option to work remote or from home officeSocial welfare club with social and recreational activitiesPay package will be commensurate with experience 

Only shortlisted candidates will be notified for interview

Kongsberg employees are reminded to notify their department manager prior to application for any position within the company.

Work location

81 Toh Guan Rd E, #04-01/02 Secom Centre, Singapore 608606

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