Functional PM

4 days ago

singapore sg PERSOL SINGAPORE PTE. LTD. Full-time

About Client: Local MNC client

Responsibilities

  • Define the project plan and schedule with Technology Delivery team, Product vendors and users
  • Track the tasks closely and report the status to program manager and other stakeholders
  • Conduct Weekly Project Status Review and Fortnightly PWC meetings
  • Monitor the project tasks and help the team to remove impediments
  • Project closure with necessary artifacts
  • Responsible for the quality, scope, timeline, effort (co-related to estimation, CR's, complexity), resources (includes Business, Contractor, Vendor Professional Services resources as well as Operations)
  • Develop and execute the overall project plan and analyse project proposals which impact the schedule and budget variance which in turn contribute to meeting the overall objectives of the Programme
  • Identify and schedule Programme & Project/Workstream deliverables, milestones and required activities and tasks. Understand interdependencies between Technology, Operations and Business needs.

Requirements

  • Bachelor's Degree in Computer Science, Information Systems, Business Administration, or other related field
  • At least 5+ years of experience in banking, financial services or Insurance industries
  • Must have strong project management experience in technology projects involving key customer assisted channels like Operations, Contact Centre, etc
  • Able to perform dual role as project manager and functional business analyst
  • Experience in managing the projects involving Operations, Contact Centre, & other key banking platforms
  • Strong experience in process re-engineering in the areas of customer touchpoints
  • Retail product knowledge e.g. CASA, Loans (Secured/Unsecured)

We regret that only shortlisted candidates will be contacted.