Functional PM
4 days ago
singapore sg
PERSOL SINGAPORE PTE. LTD.
Full-time
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About Client: Local MNC client
Responsibilities
- Define the project plan and schedule with Technology Delivery team, Product vendors and users
- Track the tasks closely and report the status to program manager and other stakeholders
- Conduct Weekly Project Status Review and Fortnightly PWC meetings
- Monitor the project tasks and help the team to remove impediments
- Project closure with necessary artifacts
- Responsible for the quality, scope, timeline, effort (co-related to estimation, CR's, complexity), resources (includes Business, Contractor, Vendor Professional Services resources as well as Operations)
- Develop and execute the overall project plan and analyse project proposals which impact the schedule and budget variance which in turn contribute to meeting the overall objectives of the Programme
- Identify and schedule Programme & Project/Workstream deliverables, milestones and required activities and tasks. Understand interdependencies between Technology, Operations and Business needs.
Requirements
- Bachelor's Degree in Computer Science, Information Systems, Business Administration, or other related field
- At least 5+ years of experience in banking, financial services or Insurance industries
- Must have strong project management experience in technology projects involving key customer assisted channels like Operations, Contact Centre, etc
- Able to perform dual role as project manager and functional business analyst
- Experience in managing the projects involving Operations, Contact Centre, & other key banking platforms
- Strong experience in process re-engineering in the areas of customer touchpoints
- Retail product knowledge e.g. CASA, Loans (Secured/Unsecured)
We regret that only shortlisted candidates will be contacted.