Regional Engineering Solutions Manager

Company Description

At KEENFINITY, we are a globally leading provider of innovative security and professional communication solutions. We offer more than just technology - we secure, connect, and amplify the moments that matter in life. With a heritage of quality and reliability, and a vision driven by innovation, we are shaping the future of communication, security, and manufacturing excellence. We exceed the expected. We proudly stand behind industry-leading brands such as Bosch, Electro-Voice, Dynacord, RTS and Telex - names that are synonymous with quality, reliability, and innovation. Whether it is ensuring security and peace of mind, delivering unparalleled audio experiences, or enabling clear and mission-critical communication, our technologies secure spaces, amplify voices, and deliver excellence.

Job Description

Position Summary

The Regional Engineering Solutions Manager leads the Solutions Engineering function across Asia Pacific, with accountability for regional technical delivery, team performance, resource planning and customer support for Electro-Voice and Dynacord solutions.

The role combines regional people management with advanced technical expertise in professional audio system design, acoustic modelling and product application. Working closely with consultants, system integrators, distributors, end users and internal sales teams, the Manager ensures that technical solutions meet customer requirements and support regional business priorities.

The Manager leads and develops the regional Solutions Engineering team, establishes consistent technical standards and drives continuous improvement in service quality and engineering capability. The role also serves as the regional technical escalation point and connects market requirements with global Product Management, Engineering and Technical Support teams.

Regional Responsibility

Based in Singapore, the Regional Engineering Solutions Manager is responsible for leading, managing and developing Solutions Engineering resources in China and India, while personally providing solutions engineering support across the remainder of Asia Pacific.

The role owns regional workload planning, project prioritisation and resource coordination to ensure timely and consistent technical support across markets. This includes aligning regional engineering activities with sales priorities, managing complex technical escalations and building the capabilities needed to support strategic projects and business growth.

Travel throughout Asia Pacific is required to support customers, partners, team development, training initiatives and strategic business opportunities.

Key Responsibilities

Regional Management and Team Development

• Lead, manage and develop the regional Solutions Engineering team, establishing clear objectives, responsibilities and performance expectations.
• Translate global technical direction and regional business priorities into regional engineering plans and team objectives.
• Manage workload allocation, project assignments and resource deployment across markets, balancing customer requirements, project complexity and available capacity.
• Conduct performance reviews, provide ongoing coaching and establish individual development plans to strengthen technical and leadership capabilities.
• Identify capability and resource gaps, recommend staffing and development requirements, and support recruitment and onboarding.
• Establish and maintain consistent engineering practices, documentation standards and customer engagement approaches across the region.
• Monitor regional technical delivery, address performance or service gaps and drive continuous improvement.
• Report regional priorities, delivery performance, resource requirements and key risks to the Global Technical Director of Growth.

Technical Solutions Engineering

• Lead the development and review of professional audio system designs, ensuring technical quality, suitability and alignment with customer requirements.
• Personally deliver system design and product application support for markets outside China and India, and support complex or strategic projects throughout Asia Pacific.
• Develop and review acoustic simulation models and performance predictions using EASE and related software.
• Review project requirements and prepare or validate bills of materials, system specifications and technical recommendations.
• Advise consultants, system integrators, distributors and end users on system design, product selection and application.
• Lead technical presentations, demonstrations and proof-of-concept activities for strategic opportunities.
• Provide technical guidance during project design, commissioning and optimisation.
• Serve as the primary regional escalation point for comple