Pet Shop Retail Associate

5 days ago

Singapore CATSMART SUPPLY AND DISTRIBUTION PTE. LTD. Full time

Have a passion for pets? Join Catsmart family where everything we do is for the love of animals. Here, we are committed to improving the lives of pets through quality products and whole-hearted services.

We are currently on the lookout for bright and friendly individuals who are eager to help their fellow colleagues, pet lovers, and all of the furry friends that come their way.

You will be responsible for supporting the day-to-day business operations of the retail store; liaising with customers in order to ensure a transaction goes smoothly. You are expected to help customers choose between the company’s array of goods and services, process payments and maintain a high-level of customer service and relations. You may be involved in handling pets too.

**Key Duties**:

- Greeting, advising and assisting customers.
- Operating cash registers and processing payments.
- Stocktaking, replenishing stocks and receiving goods.
- Providing customers with product information
- Promoting products by upselling and cross-selling.
- Arranging product displays and maintaining sales floor appearance and cleanliness
- Handling customer complaints and feedback
- Receiving and ordering goods
- Performing pet/kennel care and hygiene (in outlets with live animals)
- Other adhoc duties assigned

**Job Requirements**:

- A strong team player with a courteous, positive and customer service oriented attitude
- Willing to learn and like to meet people and love pets
- Good communication skills
- Able to work retail hours, weekends and public holidays (off on a weekday). 6-day work week.
- Relevant experience will be advantageous
- At least 2 Year(s) of working experience in the related field is required for this position.
- Required Skill(s): team player, customer service oriented, good communications skill

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