Process Improvement Assistant Manager, Product Motor

6 hours ago


Singapore Liberty Insurance Pte Ltd Full time

**DUTIES & RESPONSIBILITIES**:

- Manage and facilitate the Lean initiatives/projects across the Asia MCM Motor business from inception to implementation
- Support the delivery of better value and greater efficiency through the identification and elimination of unnecessary complexity within business processes and identification of better ways of working across four countries
- Work closely with Country Motor Product teams in identifying, verifying, analyzing, and implementing process improvement and process re-engineering opportunities
- Champion a culture of continuous improvement and encourage the adoption of Lean methodology in the organization
- Self-starter who leads and drives cross-functional project teams to:

- Ensure project milestones/timelines are met and deliverables are achieved
- Develop stakeholder's requirements into an approved project charter
- Analyze business and processes performance, and identify improvement opportunities
- Make recommendations regarding best options
- Monitor and communicate proactively with stakeholders and key management on project progress, issues and plans for resolution
- Ensure improvement methodology and tools are utilized effectively to achieve maximum results
- Execute change initiatives from evolution/efficiency identification through to project delivery
- Implement effective solutions focused on gaining efficiencies and increasing automation. Involve in projects implementing the digitalization and transformation process as well as ensuring operational alignment across the group.
- Ensure that the project team works in accordance with the regulatory requirements and approved company operating policies, procedures, practices and methods

**QUALIFICATIONS**:

- At least 4 years of experience in Motor Underwriting and/or Process Improvement
- Bachelor’s in business, analytics, economics, or similar field required; MBA preferred
- Accredited Lean Six Sigma Green Belt or Black Belt preferred
- Strong analytical, project and product management skills, including a thorough understanding of how to interpret business needs and translate them into operational requirements
- The following skills set and work experience would be essential, but not limited to:

- Design: User Experience Design, Customer Journey Mapping
- Business: project management, product management, google analytics
- Data: Data analytics, SQL
- Coding: HTML, CSS, Python
- Proficient in the use of Microsoft Office, including Project, Word, Excel (VBA programming, Vlookup, etc), Outlook, and PowerPoint
- Excellent understanding of continuous improvement concepts including Six Sigma, Lean, and value stream mapping
- A ‘completer-finisher’ taking accountability for ideas from inception to delivery, in an environment that requires robust metrics to confirm success
- Proven ability to work as part of a team, fostering positive relationships and providing mutual support and guidance
- Strong people skills and demonstrable track record of leading teams
- Exposure to the Asia market (Hong Kong, Singapore, Vietnam, Thailand) through a regional work experience would be preferred

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