Billing Executive
2 weeks ago
Singapore, Central, Singapore
- Department- Energy Retail- Job posted on- May 13, 2024- Employment type- Contract**About Sembcorp Industries**
Sembcorp Industries (Sembcorp) is a leading energy and urban solutions provider, led by its purpose to drive energy transition.
Headquartered in Singapore, Sembcorp delivers sustainable solutions to support energy transition and urban development by leveraging its sector expertise and global track record.
Sembcorp has a balanced energy portfolio of 21.2GW, with 14.4GW of gross renewable energy capacity across 10 countries*.
Its urban development projects span over 14,000 hectares across Asia and have generated over 377,000 employment opportunities and attracted close to US$50 billion of investment capital.
Sembcorp is listed on the main board of the Singapore Exchange. It is a constituent stock of FTSE Russell Index, MSCI Singapore Index, Straits Times Index as well as sustainability indices including FTSE4Good Index, iEdge SG ESG indices and several MSCI ESG indices.
**PURPOSE AND SCOPE**
Provide customer service and billing support services to Sembcorp Utilities customers.
**KEY ROLES AND RESPONSIBILITIES**
- Prepare and generate accurate and timely invoices to customers.
- Respond to billing enquiries and resolve bill issues.
- Responsible for day to day customer support activities.
- Perform ad-hoc duties such as supporting billing system project activities and management reporting.
**QUALIFICATIONS & EXPERIENCE**
- At least a Diploma holder.
- At least 2 years relevant working experience preferably in the utilities industry, specializing in a billing role.
**SKILLS/COMPETENCIES & PREFERRED CHARACTERISTICS**
- High proficiency in Microsoft products (Excel, Words, Powerpoint, Power BI).
- Strong analytical and problem-solving skills, attention to detail and comfort in working with numbers.
- Has a sense of urgency and able to meet timelines.
- Keen to learn and willing to work in a dynamic environment
- Excellent communication and interpersonal skills.
**At Sembcorp, our shared corporate behaviors underpin all the work that we do in building a sustainable future**:
- Institution-first Mindset - Put the interest of the Group ahead of individual interests.
- Collaboration - Deliver through collaborating across markets, businesses and functions.
- Accountability - Hold team and self accountable to deliver on our commitments.
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