Assistant Manager to Manager, Tour

2 days ago


Singapore Singapore Tourism Board Full time

**What the role is**
- The Travel Agents & Tourist Guides (TATG) Division is seeking a dynamic and passionate individual to come make a difference in showcasing the Singapore story and play an instrumental role in supporting the travel agent community. The Tour and Industry Development (TID) department champions the travel agent sector, guided by the Travel Agent (TA) Roadmap that focuses on the 3 strategic pillars of manpower, technology and business transformation. We keep a keen eye on progression for the industry through supporting agile and resilient travel agents who can adapt to the evolving demands of travellers and compete on the global stage. TID also drives the development of a vibrant tour landscape in Singapore through tour development initiatives that showcase the Singapore passion and possibilities, that leave visitors with a deeper appreciation of the Singapore story.

**What you will be working on**
- As a key member of the TID team, you will play an instrumental role supporting TID’s work on the Travel Agent Roadmap, working with multiple stakeholders, encompassing tour operators, local business owners, and channel partners to develop or refresh good quality tour products that are relevant to our visitors and drive tourism spend from our target segment, including leisure and MICE travellers. You will need to understand the needs of visitors from various key source markets by working alongside STB regional offices to curate and market tour products that are relevant to these visitors. You will work closely with local and international Online Travel Agents (OTA) and other appropriate platform players and DMCs to help entrench their presence in Singapore, at the same time, onboard Singapore's tour products onto their platforms.
You will have the opportunity to build deep knowledge of the tour and activities eco-system and become well-versed in technology solutions and business models that can help tour operators move towards sustainable growth. You are also expected to understand the future consumption of tour products by consumers, identify enhancements of and/or new tour genres that will help Singapore deepen its menu of quality tour experiences in the coming decade. In support of STB's T203X tourism plan, you will oversee the tour development in new areas like Sustainability in collaboration with industry.
You will be the account manager for key tour operators, honing your business development skills, understanding their challenges and identifying opportunities. This includes providing targeted support and administering various grant schemes such as the Experience Step-Up Fund (ESF) and Business Improvement Fund (BIF) grant for the industry.

**What we are looking for**
- At least 1 year of working experience, preferably in the areas of travel agent industry, industry development, and/or strategic planning
- Tourism industry acumen, especially on the potential of the travel agent industry despite macro and micro challenges.
- Enjoy challenges and problem solving
- Some understanding of travel agent or tour operator ecosystem
- Some understanding of various technology solutions that can be adopted by travel agents, e.g. travel management systems, HR solutions.
- Ability to interpret financial statements - to review the financial documents required for grants administering


  • Customer Service

    2 weeks ago


    Singapore TOUR EAST SINGAPORE (1996) PTE LTD Full time

    **Job Description & Requirements **Duties and Responsibilities**: - In charge of building rapport and relationship with hotel concierges, front desk and hotel staff - Maintain and service a pool of Concierge accounts to help promote SIC Tours - To update on new tours and promotions - To give guests Courtesy or service call 3 hours after flight lands and...


  • Singapore HR MANAGER Full time

    Overview Quantity Surveyor Cum Architects Responsibilities Quantity Surveying Review construction plans and preparing quantity requirements. Projecting cost estimates on various materials needed for a project. Coordinating with Site Managers, Site Engineers, and other team members to ensure the project is on time and on budget. Preparing contracts, legal...


  • Singapore CAPITOL HOTEL MANAGER PTE. LTD. Full time

    SCOPE Reporting to the Restaurant Manager, the Assistant Restaurant Manager is reponsible to produce an outstanding guest experience within the outlet concept by assisting in managing a service team in cooperation with the culinary team. He/She provides a courteous, professional and efficient service in accordance with the outlet, hotel and Kempinski...


  • Singapore CAPITOL HOTEL MANAGER PTE. LTD. Full time

    SCOPE Reporting to the Restaurant Manager, the Assistant Restaurant Manager is reponsible to produce an outstanding guest experience within the outlet concept by assisting in managing a service team in cooperation with the culinary team. He/She provides a courteous, professional and efficient service in accordance with the outlet, hotel and Kempinski...


  • Singapore CAPITOL HOTEL MANAGER PTE. LTD. Full time

    Roles & Responsibilities SCOPE Reporting to the Restaurant Manager, the Assistant Restaurant Manager is reponsible to produce an outstanding guest experience within the outlet concept by assisting in managing a service team in cooperation with the culinary team. He/She provides a courteous, professional and efficient service in accordance with the outlet,...


  • Singapore EU HOLIDAYS PTE. LTD. Full time

    As a Singapore Tour Manager, your main responsibility is to oversee and manage tours for the company's clients in Singapore. You will be responsible for ensuring that all aspects of the tours, including transportation, accommodation, and activities, are organized and executed smoothly. Individual to have Proven experience in tour management, preferably in...


  • Singapore Woopa Travels Pte. Ltd. Full time

    Company Woopa Travels Pte. Ltd. Designation Tour Operations Management Intern Date Listed 21 Apr 2025 Job Type Entry Level / Junior Executive - Intern/TS Job Period Flexible Start, For At Least 4 Months Profession Travel / Tourism Industry Others Location Name 71 Ayer Rajah Crescent, Singapore Address 71 Ayer Rajah Crescent, Singapore...


  • Singapore UGKS LIMOUSINE PTE. LTD. Full time

    **Job Title: Tour Product Manager / Tour Content Creator** **Job Scope**: - **Tour Development and Planning**:Research and develop unique, high-quality tour packages that cater to various customer segments, including leisure, corporate, and luxury travelers. Collaborate with local attractions, accommodations, and service providers to curate exclusive...

  • Tour Manager

    4 days ago


    Singapore LC TRAVEL PLANNERS PTE LTD Full time

    Tour manager required for Indian and Myanmar market. Will lead a team of 3 operators and sales personnel. Experience required and candidates must be willing to travel to South asia and Myanmar for extended periods of up to 1 month each trip. Overseas allowance will be paid on top of salary while overseas.


  • Singapore TRAVEL STAR PTE. LTD. Full time

    1. A leader to oversee the various departments - Sales / Product Development / Operations / Accounts / HR & Admin - effectively especially in fostering team works. 2. Ability to do financial forecast for outbound tours (global destinations) to achieve the sales target for Outbound Tours set by the Management 3. Maintain company’s high standard of...