Internal Fraud Investigator

At PayPal (NASDAQ: PYPL), we believe that every person has the right to participate fully in the global economy. Our mission is to democratize financial services to ensure that everyone, regardless of background or economic standing, has access to affordable, convenient, and secure products and services to take control of their financial lives.

Job Description Summary: Global Investigations (GI) is seeking a highly talented, self-motivated and analytical individual to conduct internal investigations under the Global Financial Crimes & Customer Protection (GFC&CP) Program. This role requires prior investigative experience relating to employee misconduct, to include potential violation of PayPal’s policies and procedures, ethical misconduct, and/or criminal activity. This role also requires a self-starter with the ability to think critically and strategically when handling investigations, seeing beyond the initial facts presented and reviewing information thoroughly and in a highly organized manner to drive the investigation to conclusion. This role also requires the ability to operate independently, manage multiple competing priorities with difficult deadlines, and exhibit a sense of urgency when necessary.

**Job Description**:
**Position Responsibilities**
- Lead sensitive and high-risk investigations, including conducting interviews of witnesses. Conduct deep-dive root cause analyses and identify opportunities to mitigate risk to the Company and its customers.
- Lead presentations and briefings related to investigative findings and root cause analysis.
- Effectively manage a case portfolio with focus on timely conclusion of end-to-end investigations, including clear, concise documentation of investigative findings and timely completion of regulatory filings, as needed.
- Develop and maintain familiarity with Company products and services, and related data.
- Build strong relationships with key partners and senior leaders. Engage and collaborate with internal stakeholders as needed.
- Maintain technical proficiency with several investigative tools and techniques, including both internal and external tools.

**Qualifications/ Education/Experience/Skills**
- Bachelor’s degree required or equivalent work experience.
- Minimum of five years professional experience conducting investigations related to cybercrime, complex fraud/AML, insider abuse, and/or high profile/high priority events.
- Experience at PayPal and institutional knowledge is preferred and valued.
- Proven ability to analyze large amounts of data in order to report critical information.
- Ability to understand opposing points of view on highly complex issues.
- Experience working with data acquisition and forensic examination.
- Advanced data query and analysis skills (SQL, SAS, Teradata, Hadoop, etc.)
- Witness interview experience and training a plus.
- Prior law enforcement/prosecution experience a plus.
- Graduate/advanced degree, professional certificate, and/or CAMS designation a plus.
- Travel, as needed.

**Competencies**
- Strong writing skills with ability to both write persuasively and convey complex matters clearly and concisely.
- Expert oral and interpersonal communication skills with the ability to communicate complex information accurately, clearly and quickly to senior leaders.
- Provide suggestions and demonstrate problem solving abilities.
- Collaborative with excellent project management and organizational skills.
- Must display high level of integrity, professional judgment and commitment; able to maintain composure under pressure and make sound decisions.
- Results oriented with the ability to identify the long-term effects of decisions /solutions on customers and the business.
- Self-motivated, team player, energetic personality, curious, quick minded, focused, able to work efficiently in a fast-paced changing environment.
- Understanding of networking concepts and principles and Open-Source Intelligence.

Our Benefits:
At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset—you. That’s why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you.

Who We Are:
Click Here to learn more about our culture and community.

As part of PayPal’s commitment to employees’ health and safety, we have established in-office Covid-19 protocols and requirements, based on expert guidance. Depending on location, this might include a Covid-19 vaccination requirement for any employee whose role requires them to work onsite. Employees may request reasonable accommodation based on a medical condition or religious belief that prevents them from being vaccinated.