Investigation Analyst, Trust

Responsibilities
About TikTok
TikTok will be prioritizing applicants who have a current right to work in Singapore, and do not require TikTok sponsorship of a visa.

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us
Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.
At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
Join us.

About

It is possible that this role will be exposed to harmful content as part of the core role/as part of project/ in response to escalation requests/by chance.

Some content viewed may violate our community guidelines which include but are not limited to bullying; hate speech; child abuse; sexual assault; torture; bestiality; self-harm; suicide; murder.

About the team
As an Investigation Analyst on our Trust & Safety team, you will be part of a group that detects, analyses, and mitigates platform threats across languages and different issue verticals. You will both drive proactive detection workstreams, and support cross-functional partners in deep-dive investigations. You will also regularly use tools and processes to take out bad actors and content at scale from the platform.

**Responsibilities**:

- You'll proactively search for and identify harmful trends and content by leveraging internal data, open-source intelligence, and/or third-party private intelligence
- You'll work with teams across Trust & Safety to review and respond to metric changes and escalations across multiple channels with high quality, accuracy, and speed
- You'll leverage tools to build rules to automate the control of bad content, to control bad content on the platform, and mitigate escalations
- You'll identify gaps, problems, needs and come up with robust solutions with relative independence
- You'll use learnings and data to influence other T&S teams in Product, Policy, Process, and Detection to make improvements to enhance the overall ecosystem

**Qualifications**:
Minimum Qualifications
- You have prior investigative and/or intelligence analysis work in Trust & Safety or a related area (fraud or integrity), combined with program management experience
- You have English proficiency, along with complete fluency in Bahasa Indonesia as you will be predominantly covering the Bahasa Indonesian-speaking market
- You have strong and proven data analysis skills and have a strong understanding of global affairs and their influence on social media risks/trends
- You are open to proactively learning and using technical and tooling skills
- You have a collaborative and open mindset to adapt to a constantly-evolving T&S environment and can prioritize multiple ongoing tasks and asks

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

LI-Onsite