Receptionist Lead

2 weeks ago

Singapore PRO*3 INSTITUTIONAL CATERING PTE. LTD. Full time

As a Receptionist, you will be the first point of contact for our company. Our Receptionist’s

duties include offering administrative support across the organization. You will welcome

guests and greet people who visit the business. You will also coordinate front-desk activities,

including distributing correspondence and redirecting phone calls.

To be successful as a Receptionist, you should have a pleasant personality, as this is also a

customer service role. You should also be able to deal with emergencies in a timely and

effective manner, while streamlining office operations. Multitasking and stress management

skills are essential for this position. This role may require working in shifts, so flexibility is a

plus.

Ultimately, a Receptionist’s duties and responsibilities are to ensure the front desk welcomes

guests positively, and executes all administrative tasks to the highest quality standards.

Ensure compliance with departmental policies and procedures

Serve as liaison between office and building management

Data entry into MS Word, Excel, and Outlook

Answers main telephone line giving name of work unit

Back up Office Coordinator duties

Serve as the front desk receptionist

Manage day-to-day department operations in cooperation with the Manager

Receiving visitors at the front desk by greeting, welcoming, directing and

announcing them appropriately

Handles telephone calls in a professional and helpful manner

Welcome on-site visitors and announce/escort them to appropriate staff

Manage daily incoming/outgoing mail,

Assist with facilities and building management

Order front office supplies and keep inventory of stock

Keep updated records of office expenses and costs

Maintain office security by following safety procedures and controlling access via the

reception desk (monitor logbook, issue visitor badges)

Requirements and skills

Proven work experience as a Receptionist, Front Office Representative or similar role

Proficiency in Microsoft Office Suite

Hands-on experience with office equipment (e.g. fax machines and printers)

Professional attitude and appearance

Solid written and verbal communication skills

Ability to be resourceful and proactive when issues arise

Excellent organizational skills

Multitasking and time-management skills, with the ability to prioritize tasks

Customer service attitude

High school degree; additional certification in Office Management is a plus

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