Field Service Engineer

**Description**

Hitachi Energy Service is a trusted lifecycle partner, providing customers with secure, sustainable, and innovative service solutions, globally. Our Service offerings empower customers & partners to holistically manage the asset lifecycle—from start-of-life (e.g., Install & Commission), through services designed to strengthen operational-life (e.g., Upgrade, Repair & Extend), to end-of-life activities (e.g., Replace & Decommission). Designed to adapt to every O&M strategy, services can be procured stand-alone or as part of an EnCompass partnership agreement. Additionally, the net-zero transition begins with the Installed Base and we continue to innovate across our ‘Sustain & Decarbonize’ category, which includes our made-for sustainability offerings.

The **Field Service Engineer**will focus on the High Voltage Switchgear equipment.

**How you’ll make an impact**:

- You will complete on-site installation & commissioning, troubleshooting, maintenance, and assessment of GIS products and on-site training for customers independently.
- You will implement safety rules, safety practices and environmental responsibilities, reporting unsafe practices and behavior.
- You will compile the project implementation plan and organize the site work according to the plan content and provide project site plan and reach agreement with customers.
- You will share product knowledge and experience with colleagues actively, responsible and team work together for on-time and on-cost project delivery, according to customer needs, complete the development and implementation of equipment maintenance plan.
- You will provide suggestions for product and quality improvement proactively & understand the project technical contract service contents, identify service risks and opportunities.
- You will ensure all documentation is modified and updated as necessary, the document handling system is maintained, and latest revisions are used for the maintenance work on site.
- You will abide by the company's rules and regulations strictly, for the company arranged work, should be unconditional implementation.
- You must have good communication skills to build and sustain relationships with colleagues, vendors, and customers.
- You are willing to travel globally for short or long business trip when necessary.
- You are willing to work outside of normal business hours, when necessary, occasionally.
- Perform standby duties as and when required by the business.
- Living Hitachi Energy's core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.

**Your background**:

- You hold Electrical or Mechanical engineering bachelor graduate. Diploma holders with relevant experience with be considered.
- Minimum 2 to 5 years in Service Experience in Power and Utility sectors with focus on switchgear above 6.6kV.
- Sound knowledge of and hands-on experience in servicing, maintaining, commissioning and repairing of electrical specific products and have good practical ability and careful attitude to work, willing to study technology, with good teamwork and communication skills.
- Fluent in comprehension, verbal and written in English
- Able to travel to site for service jobs & flexible and ready to travel for business related trip when required.
- Process a Class 3/3A driving license.

**More about us**:
At Hitachi Energy, we believe in fostering a collaborative and inclusive work environment. We offer opportunities for growth and development, ensuring our team members can thrive and achieve their career goals. Join us and be part of a company that values innovation, excellence, and teamwork. We pride ourselves on offering a holistic range of competitive benefit programs to support your financial, physical and mental wellbeing and personal development. We want you to truly thrive with us - in work and out. For this role, depending on grade and experience, we offer the following employee benefits.
- Employer-sponsored medical plan (inc. dental care and optical).
- Central Provident Fund (CPF).
- Group Term Life insurance, Group Personal Accident insurance, Group Business Travel insurance.
- Hospitalization Insurance.
- Leave programs (Annual leave, medical leave, Hospitalization leave, Exam leave etc.).

We can provide more information during the recruitment process