Siem Technical Instructor

**Sydney, AU Or Singapore SIEM Technical Instructor**

**The Opportunity**

**Responsibilities**:
40% - Training Delivery
- Deliver LogRhythm SIEM product training classes. These classes range from 1 day to 3 days in length, but you'll typically be teaching for 5 days a week. These classes range from fundamental introduction to the product and functionality to advanced regex code creation.
- Perform training using a virtual machine as your primary presentation tool. You will have slides, exercise guides, and instructor guides for additional support.
- Review exercises with students and address student concerns.
- Order virtual machine labs for students and complete access code matrices.
- Mark attendance in Cornerstone (Saba) LMS.
- Monitor Training Communication Channels for student contact during class.

25% - Content Curation and Creation
- Version updating of our existing ILT courseware.
- Identify the ILT course material that will change with software releases.
- Update ILT course material with changed content.
- You will have a deliverable quota of training bite content. This content could be in video, Community post, job aid, etc. format. This will be internal and/or external facing content and needs to be presentable as such.
- Review Release Notes and product changes to identify areas of change that will impact current ILT course material.
- You may perform accuracy and quality assurance on certain courses.

20% - Qualification Attainment and Maintenance
- Attend all LogRhythm Instructor-led Trainings (ILT) and complete the associated certifications as applicable.
- Complete our rigorous Train-the-Trainer (TTT) program.
- Complete a curated curriculum of CBT content to ensure an understanding of the content contained therein so that you know and can make recommendations to students.
- Stay up to date on product improvements and release notes to incorporate this new content into your classes.
- Shadow Professional Services and Support engineers for more customer facing experience and knowledge gain.
- Complete additional CBT content as it is released.

15% - Customer Outreach
- Develop cross-functional relationships and leverage these to execute customer outreach campaigns to drive student registration in your region.

**Who We Are Looking For**:
You are a passionate explorer, experienced in delivering content to a wide spectrum of audiences with varied backgrounds and levels of expertise. You have a strong sense of duty to your students; your focus in class is providing an excellent learning experience. You're energetic and fun. You are creative and aren't afraid to experiment with new approaches to learning and are always trying something new in your classes to make the experience better. You can make complicated topics and ideas seem simple with your spoken word. You are a lifelong learner with a growth mindset and an infectious positive attitude.

**Minimum Qualifications (Must Haves)**:

- Excellent/fluent spoken and written English with a special talent for communicating complex ideas to varied audiences
- SIEM or SOC Analyst experience
- Security Admin or Firewall Admin experience
- Windows and Linux admin experience
- Database management experience
- Network admin experience
- Excellent time management skills with the ability to organize and prioritize effectively

**Highly Desired Qualifications (Key Discriminators)**:

- Experience performing technical instruction for adult audiences
- Software coding/programming expertise
- Network+ certification or in Progress
- Security+ certification or in progress
- SQL DB management experience

**Personal Qualities/Characteristics**:

- You like to have fun and make it fun for others. At the end of the day, we all should enjoy what we do and doing it together.
- You're a life-long learner with a growth mindset. You invest in your own development and value this in others as well.
- You are flexible with high change agility and adaptability. You know that things are constantly changing and evolving, and you tend to embrace those opportunities way more than you resist them.
- You're comfortable with ambiguity. You know you can't know or control everything and that's okay. You do the best with what you have while seeking to bring light to the darkness.
- You're comfortable presenting to peers, managers, and executives, and enjoy being on stage.
- You're always willing to figure it out. Try it. It might not go perfectly or like you imagined, and that's ok. Whatever it is you're ready to roll up your sleeves and get after it with confidence. When that challenge is a knowledge gap, which it often is, you're able to self-educate because you want to figure it out.
- You show you care about the team. You recognize that the team's success is critical to your own and your first impulse is to support that in multiple ways, whether it's lending a helping hand, sharing your knowledge, mentoring others, or general collaboration. Your willingness to contribute create