Engineer, Endpoint Security

6 days ago

Singapore SINGAPORE TELECOMMUNICATIONS LIMITED Full time

**Responsibilities**:

- Implement and maintain enterprise level Endpoint security solutions.
- Provide end-user support in the area relating to security as directed by management and work on multiple functions of high complexity.
- Ensure thorough testing of solutions for functionality and compatibility
- Provide capacity planning and performance monitoring to sustain and improve mobility service availability
- Provide escalated troubleshooting and support assistance for endpoint security technologies as well as for native and 3rd party security and endpoint management tools
- Represent the team in change, incident and problem management calls and manage request queues
- Maintain and define hardware, software, and configuration standards (Operational Runbooks and Playbooks)
- Develop security related workflows, process and automation procedures.
- Proactively identify gaps, risks and issues and escalate to management accordingly
- Participate in on call rotation where necessary.
- Respond rapidly to unplanned events, including after-hours for critically urgent issues.
- Support Incident Response Team to help in analyzing, forensics, containing, and coordinating technical elements of response
- Prepare monthly or quarterly reports which summarize all of the vulnerability statistics for the entire enterprise level endpoints.
- Contribute towards accomplishing major upgrades and new product onboarding deployments in Endpoint Security.
- Coordinate and expedite support cases with endpoint security technology vendor and product management teams.
- Familiarity with best practices for policy and mobility standards
- Device Policy configuration (iOS and Android)
- Workplace Persona policy configuration and troubleshooting.
- Compliance policy configuration and troubleshooting
- Patch management advocacy and compliance
- Document security enhancements or procedures to mitigate risks Serves as an advocate for secure computing practices and procedures.

**Job Requirements:
- Experience and knowledge in Security Management tools such as Microsoft Defender for Endpoint, McAfee, BlueCoat Proxy, Zscaler Proxy, FireEye.
- Experience in designing, deploying, and operationalizing Enterprise Endpoint security solutions.
- Experience in security scanning, vulnerability management.
- Self-starter with the ability to work independently and in a collaborative team environment
- Capable of effectively managing relationships with internal and external partners
- Experience administering mobile devices in a med/large enterprise environment.
- Problem solver, collaborative and enjoy working in a team-oriented group.
- Experience with incident handling, malware analysis, data analytics, scripting language and end user technical support
- Experience in debugging techniques
- Familiar with Security Information Event Managers (e.g. Splunk)
- Knowledge and experience in Microsoft Active Directory (AD) services, Group Policy Objects (GPO), NTFS file permissions, and user access controls.
- Broad knowledge and experience in infrastructure services and associated protocols; DNS, DHCP, WINS, DFS
- Broad knowledge of information security principles

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