Technical Practice Consultant

**It's fun to work in a company where people truly BELIEVE in what they're doing**

**Job Description**:
**_Ingram Micro is a leading technology company for the global information technology ecosystem. _**

**_With the ability to reach nearly 90% of the _**_global population, _**_we play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to business-to-business _**_technology experts. _**

**_Our market reach, diverse solutions and _**_services portfolio, _**_and digital platform Ingram Micro Xvantage set us apart. _**

Ingram Micro is seeking a highly experienced and visionary Technical Practice Consultant - Automation to spearhead our automation and observability strategy across the Red Hat, IBM, and Elastic technology stacks. You will lead the development, execution, and scaling of our automation-focused technical practice, enabling our partner ecosystem to deliver high-impact solutions in IT operations, DevSecOps, hybrid cloud, and enterprise observability.

This role requires strong technical depth, practice-building experience, and the ability to collaborate effectively with vendors, partners, and internal teams in a distribution-driven go-to-market model.

Key Responsibilities:
**Practice Leadership & GTM Strategy**

- Define and lead Ingram Micro’s automation and observability practice strategy across Red Hat, IBM, and Elastic portfolios.
- Develop and maintain reusable solution offerings, partner playbooks, reference architectures, and use cases.
- Align with vendor and internal sales leadership to drive pipeline growth and practice expansion.

**Partner Enablement & Technical Capacity Building**

- Build and deliver robust enablement programs to uplift partner technical capabilities across:

- Red Hat Ansible Automation Platform and OpenShift
- IBM Cloud Pak for AIOps, Turbonomic, Instana
- Elastic Stack (ELK) - including observability, SIEM, and APM solutions

- Lead bootcamps, technical workshops, webinars, and labs for Ingram Micro partners and resellers.
- Guide partners through solution design, certifications, and delivery readiness.

**Presales & Solution Development**

- Support strategic partner opportunities by providing technical consultation, solution validation, and architecture leadership.
- Co-develop proofs-of-concept and pilots in collaboration with partners and vendors.
- Ensure seamless integration of Red Hat, IBM, and Elastic tools with cloud, DevOps, and ITSM ecosystems (e.g., ServiceNow, Azure/AWS, GitOps).
- Thought Leadership & Ecosystem Collaboration
- Act as the thought leader representing Ingram Micro in external forums, partner events, and industry panels.
- Collaborate closely with Red Hat, IBM, and Elastic technical teams to ensure solution roadmap alignment and co-selling support.
- Maintain a strong pulse on emerging trends in automation, AI-driven operations, and observability.

**Required Skills and Qualifications**

- Bachelor’s degree in Computer Science, Engineering, or a related technical field.
- 5- 8+ years of experience in automation, solution architecture, or practice leadership in a B2B technology environment.
- Proven expertise in:

- Red Hat Ansible Automation Platform & OpenShift
- IBM Automation Stack (Cloud Pak for AIOps, Instana, Turbonomic)
- Elastic Stack (Elasticsearch, Kibana, Beats, Logstash, APM, SIEM)

- Strong track record of building partner practices, developing GTM programs, and supporting solution sales.
- Strong experience in cloud environments: AWS, Azure, and Google Cloud Platform (GCP).
- Hands-on experience with modern automation frameworks, observability pipelines, and integration architectures.Exceptional presentation, facilitation, and partner engagement skills.

**Preferred Qualifications**

- Red Hat Certified Specialist (Ansible, OpenShift)
- IBM Certified Professional - Cloud Pak for AIOps / Instana
- Elastic Certified Engineer or Observability Specialist
- Knowledge of ITSM, DevOps pipelines, CI/CD tools (Jenkins, GitLab, ArgoCD), and cloud-native architectures
- Experience working in a distributor-led model with strong partner/channel exposure