Regional Head of Event Operations
2 weeks ago
**Regional Head of Event Operations / Head of Singapore Business Operations**
**_Reporting into: Events Director, APAC & Managing Director, Asia_**
We are looking for an outstanding leader to join our agile and dynamic APAC team in a full time, hybrid position based in Singapore. This senior role assumes dual responsibilities: (1) manage the operations of a wide spectrum of events, including our industry conferences, learning and development workshops, webinars, and awards programmes, for Asia Risk, Risk.net, FX Markets and Waters Technology; and (2) serve as the Infopro Digital leader for our Singapore location.
The position reports jointly to the Events Director, APAC as well as the Managing Director, Asia.
**Regional Head of Event Operations, APAC (75%)**
**The Role**
The Regional Head of Event Operations provides leadership and management of our various events in the APAC region. You will manage a small team to deliver events in a professional manner, within budget and on tight timelines. You will manage multiple events concurrently and demonstrate an ability to multi-task and work well under pressure. Projects will require excellent interpersonal communication skills to work with different departments and locations to achieve your goals.
**Key Responsibilities**
**Event Execution**
- Conduct venue and vendor research and solicit quotations
- Manage individual project P&Ls and keep track of all expenses
- Map out project timelines and set clear deadlines for relevant stakeholders
- Liaise with the venue, virtual platforms, and AV vendors on hybrid event logistics
- Provide technical support prior to the event and on the day
- Prepare post-event report and audience engagement analysis
- Develop and execute sponsor onboarding processes to ensure deliverables and timelines are clearly communicated
- Guidance sponsors through event processes pre, during and post-events
- Research the latest event technology in the market and share new platform alternatives that suit business needs
- Develop event features that enhance delegate experience and maximize sponsor ROI
- **Provide coaching and guidance to 2 or more staff in the event operations team**:
- **Conduct effective delegation and project allocation**:
- **Direct management of team performance and nurture career growth**:
- 5+ years of experience in event/project management
- 2+ years of staff management experience
- Passionate about people, events and operations management
- Excellent time management and budget management skills
- Detail-oriented and a growth-mindset
- Independent and highly motivated to lead as well as work as part of a team
- Ability to handle multiple projects and responsibilities within tight timelines and work well under pressure
- Tech savvy and eager to introduce innovative, pragmatic ideas
- Good knowledge and understanding of office dynamics and willingness to learn
- Fluent in spoken and written English
**Head of Singapore Business Operations (25%)**
**The Role**
The Head of Singapore Business Operations functions as the most senior individual in the **Singapore **location across all Infopro Digital brands, reporting to the Managing Director for Asia. This position is responsible for the physical space of the Singapore office and acts as the local manager for all Risk Global staff attached to the Singapore office.
**Key Responsibilities**
- Ensure the smooth functioning of the Singapore office
- Act as the administrative lead for personnel attached to Singapore
- Assist the MD Asia with the effective operational control within APAC
- Work with the MD Asia to manage Singapore office budgets and optimize costs and benefits
- Design and amend policies, as required, ensuring compliance with local laws and regulations
- Communication of various office and operational matters
- Ensuring efficient processes
- Liaising with Head of IT on any issues with IT Solutions
**Requirements**:
**Combined Qualifications**
- 5+ years of experience in event/project management
- 2+ years of staff management experience
- Passionate about people, events and operations management
- Excellent time management and budget management skills
- Detail-oriented and a growth-mindset
- Independent and highly motivated to lead as well as work as part of a team
- Ability to handle multiple projects and responsibilities within tight timelines and work well under pressure
- Tech savvy and eager to introduce innovative, pragmatic ideas
- Good knowledge and understanding of office dynamics and willingness to learn
- Fluent in spoken and written English
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