Immigration Consultant

**Job Description & Requirements**:
K2 Corporate Mobility is an independent global mobility expert company, providing comprehensive services to corporate clients relocating their employees. We manage and broker services through our global partner network and strive to be a true business partner - an extension of our clients’ HR function. We provide one accountable point of contact for HR teams and assignees throughout international relocations. Headquartered in Weybridge, UK, K2 serves every location worldwide via our regional hubs located in North America, Europe, Scandinavia, Middle East, Africa, Asia and Australia. Managing a global network of over 1,000 specialist approved partners worldwide, K2 specialises in delivering an extraordinarily high standard of service on every assignment. We’re independent, ambitious, entrepreneurial, diligent go-getters and we believe in delivering only the best for our customers. What sets us apart is our people. We employ the best and allow them to be the best they can be.

More information can be found at:
**The Role**

You proactively support and share the ownership and accountability of your assigned client accounts assisting the appointed manager.

In your role and areas of responsibility you demonstrate commercial awareness and work in line and towards K2’s vision of service excellence.

The job role will require you to develop a relationship with K2 Corporate Mobility’s existing clients, proactively managing their international relocations in a fast paced environment. You will act as a point of contact for both assignees and HR contacts, and be accountable for managing and tracking all aspects of an assignees permit needs, serving as the primary point of contact.

Main

**Responsibilities**:

- Initiate, manage and execute (when applicable) all immigration services to be delivered. This includes, but is not limited to, the following:

- Transactions in myMOM and EPOL
- Consular Services
- Visa’s & Permits
- Local Registrations
- Legalizations
- Provide administrative support to assignees. This includes, but is not limited to notarisations and translations.
- Manage client relationships.
- Assuming responsibility and accountability ensuring all services are delivered in a timely manner and in compliance with company policies and guidelines. Close follow up until full case completion and support K2 global teams is essential to productive team work.
- Ensure all files are set up in accordance with the K2 policy and ensure that our internal system (Ascent) is completed accurately and promptly where all information is recorded in a timely manner.
- Coordinate suppliers and vendors involved in service delivery, (immigration translation, and notaries) and provide feedback to your line manager for their services reviews.
- Provide clear and concise information to the HR/ Assignee and propose best options for their situation ensuring legal compliance is maintained.
- Aim at all times for service excellence, at every client touch point, generating enthusiastically satisfied clients.
- You proactively support and share the ownership and accountability of your assigned client accounts assisting the appointed account manager.

Full Time Position

Available Immediately

Located in Singapore

**Required Skills**:

- Proficient in English.
- Strong attention to detail and accuracy with data management.
- Excellent written and verbal communication skills.
- Consultative and pro-active approach.
- Be able to think quickly and creatively.
- Effective time management and organisational skills.
- Able to be flexible in a changing working environment.
- Ability to pro-actively work with third party vendors.
- Ability to display confidence and professionalism in all client interactions.

Additional Requirements to perform work effectively
- Advanced skills in Microsoft Office (Excel, Power Point, Word and Outlook).
- Excellent Presentation skills.
- Additional language skills would be advantageous.

**Job Types**: Full-time, Permanent

Schedule:

- Monday to Friday

Supplemental Pay:

- 13th month salary

Work Remotely:

- No