Sales Support Associate

1 week ago

Singapore Equinix Full time

Sales Support Associate**
Who are we?**

Equinix is the world’s digital infrastructure company, operating 200+ data centers across the globe and providing interconnections to all the key clouds and networks. Businesses need one place to simplify and bring together fragmented, complex infrastructure that spans private and public cloud environments. Our global platform allows customers to place infrastructure wherever they need it and connect it to everything they need to succeed.

We are a fast-growing global company with 70+ consecutive quarters of growth. Through our innovative portfolio of high-performance products and services, we have created the largest, most active global ecosystem of nearly 10,000 companies, including 1,800+ networks and 2,900+ cloud and IT service providers in over 26 countries spanning five continents.

A career at Equinix means you will collaborate on work that impacts the world and be surrounded by endless opportunities to learn new skills and grow in varied directions. We embrace diversity in thought and contribution and are committed to providing an equitable work environment. that is foundational to our core values as a company and is vital to our success.

**Responsibilities**
Pre-Sales Administration and Transactions Coordination
- Coordinates all pre-sales activity for small
- and medium-size customers
- Collects complete and correct data upfront
- Validates data for accuracy
- Keeps systems up-to-date with customer information and legal documents
- Manages cases according to regional Case Management guidelines
- Oversees quote approval process
- Assists with New Customer set up
- Handles escalation between Sales Support and other internal groups
- Operates in the optimized case load range
- Works on small projects in addition to everyday role

Customer Engagement
- Follows up with customer on required documents and missing information
- Ensures Customer PO compliance
- Follows up on orders
- Assists with gathering preliminary QBR info

Complex Deal Support
- Project manages single country, large, complex deals
- Manages all changes and keeps the quote and documents up to date
- Engages cross-functional teams to coordinate requirements against deadlines

Data Integrity
- Handles Internal Service Tickets to resolve Credit and Billing issues
- Executes Data corrections in Siebel based on fall out report
- Facilitates SFDC opportunity management by cleaning up opportunities based on guidelines

Process and Policy adoption and reinforcement
- Trains Sales reps on new tools, processes, and policies
- Delivers refresher trainings to address knowledge gaps
- Communicates process improvements and enhancements to Sales Team

**Qualifications**
- 1+ years experience preferred
- Bachelor's degree preferred

Are you interested? We are interested in learning more about you.

You can also check out our career page to find out more about us:
This Job Description is not intended to be all-inclusive. The employee may perform other related duties to meet the ongoing organisational needs.

Equinix is an equal opportunity employer. All applicants will receive consideration for employment without regard to race, religion, colour, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with disability.

Visit our Career page **here** **to understand about Equinix COVID-19 Vaccine Policy.

  • B2b Sales Associate Fun

    2 weeks ago

    Singapore SALES HERO PTE. LTD. Full time

    **Join us today - Where Sales Meets Fun!** Are you a people person who loves engaging with customers? Do you thrive in a fast-paced environment and want to grow in a vibrant team? We are looking for enthusiastic **B2B Sales Associate**to join our squad! **What You’ll Be Doing**: - Assist customers with product inquiries & provide excellent service -...

  • Therapy Support Associate

    2 weeks ago

    Singapore STROKE SUPPORT STATION Full time $40,000 - $60,000 per year

    Our Therapy Support Associate plays a vital role in supporting therapists before, during, and after therapy sessions, ensuring seamless service delivery. This position is integral to the administration and operations of the department, contributing to a safe, effective, and efficient therapeutic environment. Clinical Duties Carry out prescribed...

  • Therapy Support Associate

    2 weeks ago

    Singapore STROKE SUPPORT STATION Full time

    Roles & Responsibilities Our Therapy Support Associate plays a vital role in supporting therapists before, during, and after therapy sessions, ensuring seamless service delivery. This position is integral to the administration and operations of the department, contributing to a safe, effective, and efficient therapeutic environment. Clinical Duties Carry out...

  • Sales Support Associate

    1 week ago

    Singapore FYYA Full time

    Are you organised, detail-oriented, and passionate about supporting a fast-moving sales team? As a **Sales Support Associate**, you'll play a vital role in ensuring smooth sales operations, assisting with customer inquiries and helping drive overall efficiency. **Key Responsibilities** - Support sales team with administrative tasks including quotes,...

  • Admin Associate

    6 days ago

    Singapore LUMENS PTE. LTD. Full time

    **About Us** Founded in 2014, Lumens Group is leading the transformation of the mobility industry in Singapore. We have successfully built one of Singapore's largest car fleets and expanded our offerings to personal and corporate leasing, purchasing and financing. As we enter a new phase, we're building an integrated ecosystem for merchants and consumers,...

  • Sales Support Associate, Singapore

    1 week ago

    Singapore Fitch Group Full time

    Sales Support Associate, Singapore At Fitch, we have an open culture where employees are able to exchange ideas and perspectives, throughout the organization, irrespective of their seniority. Your voice will be heard allowing you to have a real impact. We embrace diversity and appreciate authenticity encouraging an environment where employees can be their...

  • Sales Support Associate

    2 weeks ago

    Singapore Franklin Templeton Investments Full time

    Sales Support Associate page is loaded## Sales Support Associatelocations: Singapore, Singapore: Hong Kong, Hong Kongtime type: Full timeposted on: Posted 13 Days Agojob requisition id: At Franklin Templeton, we're advancing our industry forward by developing new and innovative ways to help our clients achieve their investment goals. Our dynamic and...

  • Sales and Service Support Associate

    24 hours ago

    Singapore Aries Fresh Pte Ltd Full time $20,000 - $30,000 per year

    CompanyAries Fresh Pte LtdDesignationSales and Service Support AssociateDate Listed07 Oct 2025Job TypeEntry Level / Junior ExecutiveIntern/TSJob PeriodFlexible Start, For At Least 3 MonthsProfessionSales / RetailIndustryWholesale TradeLocation NameWholesale Centre, Pasir Panjang Wholesale Centre, SingaporeAddress1 Wholesale Centre, Singapore...

  • Sales Support Associate

    1 week ago

    Singapore Franklin Templeton Full time

    At Franklin Templeton, we're advancing our industry forward by developing new and innovative ways to help our clients achieve their investment goals. Our dynamic and diversified firm spans asset management, wealth management, and fintech, offering many ways to help investors make progress toward their goals. Our talented teams working around the globe bring...

  • Sales Support Associate

    7 days ago

    SGP-SG/-Singapore Franklin Templeton Full time $60,000 - $120,000 per year

    At Franklin Templeton, we're advancing our industry forward by developing new and innovative ways to help our clients achieve their investment goals. Our dynamic and diversified firm spans asset management, wealth management, and fintech, offering many ways to help investors make progress toward their goals. Our talented teams working around the globe bring...