Service Engineer

10 hours ago

Singapore SNAPHUNT PTE. LTD. Full time

**The Role**

**You will be responsible for**:

- Deliver high quality Customer Service Support.
- Installation, Service Support, conduct testing of Digital Cinema Equipment
- Diagnostics check on Digital Cinema Equipment
- Responsible in getting the root cause analysis
- Interaction with customer and/or system integrator to provide technical support and troubleshooting on digital cinemas incident issues.
- Maintaining a good rapport and providing technical support to customer.
- Forecasting and ensuring on-time availability of spare parts for the customer needs.

**Ideal Profile**

**Skills Required**:

- Diploma or equivalent from Electronics, Multimedia, Information technology or other related streams.
- Developed and implemented shell scripts in Linux to facilitate monitoring and diagnostics of onsite equipment.
- Minimum 1-year related working experience.
- Good command of written and spoken English.
- Possess good troubleshooting skills.
- Hard working, team player with a strong sense of responsibility
- Can work independently with limited supervision.
- Sound knowledge on system integration.
- Electronic, electrical, cabling and networking knowledge.
- Hands-on experience on Linux shell is an added advantage.

**What's on Offer?**
- Work alongside & learn

**About us**

Founded in 1999 and headquartered in Hong Kong, GDC Technology Limited (“GDC Technology”) is a leading global digital cinema solutions provider with an over 20-year history of first to market innovations. GDC Technology has the largest installed base of media servers and TMS (“Theatre Management System”) in the Asia-Pacific region and the second largest globally. Twenty-five of the world’s TOP 30 exhibition companies depend on one or more GDC products to continually enhance the moviegoing experience, increase efficiency and reduce operational costs.

The company develops, manufactures and sells scalable cinema automation systems, cinema enterprise software such as TMS, CMS and NOC, digital cinema servers, and digital cinema projectors that meet the highly demanding performance, security and reliability requirements established by motion picture studios. GDC Technology also provides a comprehensive suite of digital cinema products and services providing exhibitors and distributors with a one-stop solution for DCI-compliant cinema projector, 3D systems, and exhibiting digital cinema content. GDC Technology manufacturing facility is ISO 9001:2015 certified and holds 34 patents globally, including in the USA and China. GDC Technology has established a global market presence with 13 offices and 33 local service centers around the world. Consequently, GDC Technology has established a strong brand recognition with the stakeholders in the cinema industry.

**Ref: AR274Z40NT

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