Senior Operations Executive

1 week ago

Singapore SingHealth Group Full time

Singapore General Hospital Pte Ltd

**Senior Operations Executive / Operations Executive (Specialist Outpatient Clinics)**:

- Job Category: Administration
- Posting Date: 15 Jan 2025

**The Job**:
You will take on a primarily patient fronting role and oversee a team of frontline clinic staff to ensure the smooth operations of the clinic and that a high level of service is provided to our patients. Your responsibilities include, but are not limited to, the following:

- Staff management and deployment
- Handle patient feedback
- Review and streamline processes to enhance operations efficiency
- Prepare and analyse performance data and reports and initiate recommendations to improve the department’s KPIs
- Work with various stakeholders to plan and implement strategies to address the identified needs for improvement

**Requirements**:

- Possess strong interpersonal skills to communicate constructively with colleagues, peers and subordinates.
- Able to exhibit initiative, demonstrate an ability to work independently, and manifest good team-spirit qualities.
- Good analytical, organisational and communication skills (verbal and written), strong time management skills and the ability to multi-task.
- Proficient in Microsoft Word, Excel and PowerPoint
- 1370

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