Strategic Program Management Manager

1. Program Governance & Cadence: Develop and maintain Program governance framework and cadence with clear roles and responsibilities; Develop measures to evaluate success of departmental objectives.
2. Program Execution: Align the deliverables and outputs of individual projects; Identify workable processes, standards and best practices for how teams should manage projects; Monitor the progress and budget usage to ensure milestones are being met across various programs, highlight risk and critical issues where applicable.
3. Reporting and Program Documentation: Conduct data analysis and report on program performance; Provide comprehensive view of all projects to the Sponsors; Work with project teams to ensure documentation, supporting materials, and project plans are updated and readily available for internal teams and senior leaders.
4. Program Post-implementation: Define and measure program success; Set up, coordinate a clear feedback structure and platform; Identify opportunities for continual improvement.
5. Cross-workgroup coordination: Manage communications with all stakeholders; Check dependencies and the interfaces between projects; Collaborate cross-functionally to ensure resources are allocated effectively.

**Who we are**

At FedEx, moving the world doesn’t only mean delivering for our customers around the globe. Moving the world is also about creating what’s next. We are Team FedEx and we are 500,000+ people strong around the world. The work we all do comes down to one purpose: to provide our customers with outstanding experiences as we connect the world to what’s next.

This isn’t a place to get just a job. Here, you get a career for life. It’s a place to enjoy constant change, growth, and progress in your career. Our willingness to innovate and transform is what keeps us at the forefront of our industry. With curiosity, inventiveness, and entrepreneurial spirit, we keep finding new and better ways to deliver results - for our customers, for our people and for the planet.

Here, you will have the flexibility and empowerment to reimagine the new, spread your wings and see your impact. By doing so, we are motivated to be better together. And together, we will continue to drive and deliver excellence.

**Our Values**

We take pride in being a people-first company, where our employees feel safe, valued and respected. Our culture values empower us to deliver great results.

With one FedEx culture, we:
Take care of each other | Commit to do good | Own outstanding | Drive business results | Create what’s next

**Awards**
- FedEx has consistently ranked among the top 20 in the “World’s Most Admired Companies” report, published in FORTUNE magazine, since 2001
- Ethisphere named FedEx as one of World’s Most Ethical Companies® in 2023

**About the Role**:
We are seeking a highly motivated manager to act as a trusted advisor and execution partner to senior leadership. This role involves developing and driving strategic initiatives, challenging the status quo, and implementing innovative solutions to transform the business to deliver significant value. You will work closely with senior stakeholders to align on priorities, streamline processes, and ensure successful delivery of high-impact programs that shape the future of the organization.

**What you will do**

**Strategic Leadership & Advisory**:

- Collaborate with senior leadership to define and prioritize strategic initiatives.
- Act as a key advisor, challenging existing business and operational strategies to uncover opportunities for growth and improvement.
- Facilitate strategic “white sheet” sessions to reimagine processes and develop transformative solutions.

**Program Governance & Execution**:

- Establish and maintain program governance frameworks, ensuring clarity in roles, responsibilities, and decision-making processes.
- Oversee the execution of high-priority programs, monitoring progress, budgets, and risks to ensure successful outcomes.
- Identify and address interdependencies across projects, ensuring alignment with organizational objectives.

**Process Optimization**:

- Review and optimize commercial and operational processes, identifying inefficiencies and areas for improvement.
- Implement strategies to recharge key business processes and enhance performance, focusing on sustainable impact.

**Stakeholder Engagement**:

- Build and manage relationships with senior leaders and cross-functional teams, fostering alignment and trust.
- Serve as a central point of coordination, ensuring clear communication and seamless collaboration across the organization.
- Influence and align stakeholders to drive change and achieve shared objectives.

**Data-Driven Insights & Reporting**:

- Conduct in-depth analyses to track program performance, measure success, and provide actionable insights.
- Develop KPIs and dashboards to present findings and enable data-driven decision-making.
- Prepare and deliver high-quality presentations and reports to senio