Customer Service Assistant
2 weeks ago
Location**:Clementi - EW23**
Job Types**:Full Time, Contract**
Timing/Shifts**:5.5 Day Week**
**Key Task Responsibilities**
- Process customer's orders timely and accurately
- Handle customer's enquiries and provide sales quotations
- Efficient and smooth handling of customers' request
- Build sustainable relationships and trust with customer accounts through open and
- interactive communication
- Prepare Job Costing upon receipt of Proof of Deliveries (POD)
- Ensure all POD are returned on same day or latest tomorrow
- Ensure all good returns are returned accordingly to schedule
- Handling of cargo documentation (Import/Export)
- Prepare delivery reports (Daily/Weekly/Monthly as per request)
- Work closely with Operation Executive and Operation Supervisor for POD and Invoices
**Requirement**
- Minimum NITEC / Diploma in any discipline preferably with Certificate in Supply Chain / Logistics
- Familiar with Singapore road and traffic conditions
- Quick to resolve discrepancies and provide alternative solutions
- Good interpersonal, co-ordination and organisational skills
- Possess a positive work attitude and problem solving skills
- Meticulous and detail-oriented
**Job Types**: Full-time, Permanent, Contract
Contract length: 12 months
**Salary**: $1,800.00 - $2,200.00 per month
**Benefits**:
- Parental leave
- Professional development
- Promotion to permanent employee
Schedule:
- Holidays
- Weekend availability
Supplemental pay types:
- Attendance bonus
- Commission pay
- Overtime pay
- Performance bonus
**Experience**:
- Customer service (preferred)
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