Head of Channels

**EXCLUSIVE NETWORKS** |** **Introduction**

Exclusive Networks (EXN) is a global cybersecurity specialist that provides partners and end-customers with a wide range of services and product portfolios via proven routes to market. With offices in over 45 countries and the ability to serve customers in over 170 countries, we combine a local perspective with the scale and delivery of a single global organisation.

At Exclusive Networks, we are passionate about making a difference. That means delivering the best to our clients, doing our part to create a prosperous and trusted digital world, and helping our people to realize their potential.

**DUTIES AND RESPONSIBILITIES** |** **About the role**

This role will provide crucial channel management services that support the successful and efficient achievement of the companys revenue targets, together with protecting and enhancing customer/partner relationships.

**As the Head of Channels, you will**:

- Leading a team of approx. 10 people to drive sales growth via team performance and business procedures utilising both upselling and cross selling opportunities with channel partners ecosystem.
- Supporting the Country Manager and Sales Director to achieve their business goals and revenue/GM targets
- Drive channel excellence by working closely with the vendor management team in ensuring we meet vendors KPI for channel development and leads generation
- Work on mid and long term plan to drive channel growth with existing and newly on boarded vendor
- Leading from the front; managing (hiring, training, developing, motivating, reviewing) the channel team and ensuring the smooth and efficient running of all channel aspects
- Taking lead in fostering and maintaining relationship with business partners at leadership level
- Ensuring that the company CRM and associated sales office workflow systems are utilised and managed efficiently, especially with regard to the updating and accuracy of: - Customer/vendor/product information, sales aids, pricing, lead times, forecasts, sales order processing, stock inventory
- Produce meaningful and regular management reports e.g. partners sales & profitability performance, partner leads generation
- Main strong and consistently driven channel team activity impetus, especially during periods of his absence
- Providing information and figures as appropriate to supporting the development and adherence to effective business plans and budgets.

**QUALIFICATIONS AND EXPERIENCE**|** **About you**

**The ideal Head of Channels**:

- Significant track record of sales and sales office management success, in a fast-moving IT product and services environment.
- Progressive, hands-on style, with the credibility, gravitas and resilience to succeed in a dynamic, highly customer/partner focused commercial environment.
- Self-motivated, energetic, tenacious.
- Strong attention to detail and problem-solving capacity.
- Forward thinking and ability to adapt and evolve to suit rapid business growth.
- Experience in using CRM systems effectively for team/business/operational management and reporting.
- Degree in Sales and Administration or equivalent
- 7-10+ years of experience in channel/distribution sales
- Experience with resellers sales at leadership level
- Excellent network with strong communication and interpersonal skills
- Must be smart, self-motivated, highly adaptable, data driven, energetic, and a great problem solver
- Strong ability and desire to coach, develop, and train team members in sales fundamentals
- Passion for improving organizational efficiency and productivity

**WHO ARE EXCLUSIVE NETWORKS?** |
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**Why work for us**

Exclusive Networks is committed to upholding the highest ethical standards. We are committed to fostering, embracing, encouraging, and preserving a culture of diversity, equity, and inclusion.

**Our benefits include**:

- Medical Insurance
- Flexi-benefits
- Birthday Leave
- Employee Care Scheme