Senior Social Media Executive

Established in 1973 with headquarters in Seoul, South Korea, Cheil Worldwide is one of the world’s leading integrated marketing communications networks, with more than 7,200 employees globally in more than 54 offices in 46 countries.

IRIS Singapore, a creative, strategic and innovative company that uses the power of participation to excite progress for businesses has recently become part of the Cheil family. As part of their diverse team, we would like to invite you to participate in their progress - moving yourself and the world forward with every decision you make. Iris’s bustling office is situated in the district of Singapore, proudly embodies the best within the APAC region, home to an eclectic team of 60 with deep specialism, they are proud to be the creative agency for Trust, Samsung, Alcon and other leading brands in the region.

**Senior Social Media Executive**

We are looking for a Senior Social Media Executive to join our **Iris Singapore team**with a creator mindset and connected community that is social first, native and tapped into the cultural conversation. As part of the content creation team, you will play a vital role in social strategy and account management, and content creation and creativity. This role provides many learning opportunities for anyone who loves all things social content and wants to build out their expertise in this field into a fledgling social media management career.

**INSIGHTS + OPTIMISATION**

They should enjoy spotting emerging trends, unpacking the reasons behind why they are popular movements, and packaging these as insights and creative opportunities. They are also comfortable building holistic strategies, finding new conversations and storytelling techniques for our clients.

We want them to help other teams understand which of our competitors are doing great work in the social space, as well what techniques, tactics, and formats are most effective in driving key client objectives.

**IMPLEMENTATION**

They should live and breathe social and know how to take an idea and explode it in surprising and creative ways across the different social media channels and formats.

This includes the nitty gritty business of managing social communities, scheduling, publishing, and boosting content, and other such tasks that drive social performance and team efficiency.
- Content Creative: Support in conceiving, creating or inspiring the production of thumb-stopping content that gets audiences leaning in to understand more about our brands and their products
- Evaluation and Reporting: Ensuring success for all things social by analysing and optimising the performance of our content on social channels
- Content Strategy and Planning: Be part of Iris Singapore’s expanding social team, supporting other social specialists in development of impactful engaging content that delivers against a client’s business and marketing objectives
- Account and Client Management: Be the point of contact and heart of the team ensuring success of the account from briefing to production to implementation
- Community Management: Daily community engagement and monitoring, looking at the best ways to create personal relationships by starting conversations with the core customer
- Paid Social Management: Ensuring media optimisation by creating media plans and executing paid social ads to achieve clients’ business objectives and increase visibility of our social activities
- Content Creator/Influencer Management: Be the point of contact ensuring success of content creators or influencers engagement from strategy to briefing and liaison.

**Qualifications**:

- 3 to 6 years of social media management and content creation
- Passion for strategic and creative thinking through social channels
- Understanding people’s social media consumption behaviour, and the human insights that underpin it
- Experience or certification in working with social media tools, including but not limited to Facebook Ads Manager, Facebook analytics, LinkedIn, Sprinklr, Brandwatch and Sprout Social
- A keen eye for detail and the ability to be meticulous in delivering accurate work
- Strong skills in data analytics
- Previous experience working on shopping malls and agency would be an advantage
- Proven social account servicing experience — ability to manage and adapt to multiple brand voices and aesthetics simultaneously
- Proven track record of managing high volume, multiple brand pages simultaneously