IT Specialist

**Duties**:
This position Plans and carries out routine work related to automation and data analysis independently and participates on more complex advanced analytics, artificial intelligence, and machine learning projects to develop expertise. The employee makes adaptations to procedures and accepted practices and handles unexpected conditions arising in the normal course of the work.

Manipulates and uses internal and external, structured, and unstructured data sources to accomplish organizational goals towards routine analytics, advanced analytics, artificial intelligence, and machine learning.

Retrieves and ingests disparate types of data from a variety of unstructured and structured sources, and then organizes, cleans, and transforms data sets for easy access, analysis, and optimization within advanced analytics, artificial intelligence, and machine learning projects.

Supports the organization in acquiring new data sets to implement routine analyses, advanced analyses, artificial intelligence and machine learning projects that will support audits, investigations, and evaluations. Follows and helps refine processes for the effective, integrated introduction of new data including ingestion, transformation, testing, validation, and ongoing monitoring. Improves opportunities for enterprise sharing of data and data integration; improve internal access to data to increase the speed of decision making.

Supports data analysts throughout the agency by partnering with them to create and maintain data services and products by ingesting and preparing data for analysis, visualization, and artificial intelligence/machine learning products and automating standardized data analytics scripts.

**Requirements**:
**Conditions of Employment**:

- U.S Citizenship is required.
- Registration with the Selective Service (if applicable).
- Suitability for Federal employment determined by background investigation.
- One-year probationary period may be required.
- Drug Testing Designated Position.

**Qualifications**:

- Applicants must have 1 year of specialized experience equivalent to the next lower grade level in the Federal service which provided the applicant with the knowledge, skills and abilities to perform the duties of the position. **Qualifying specialized experience must demonstrate the following**:

- Utilizes data analytics and advanced analytic methods, including data science, machine learning, and artificial intelligence to optimize data sets;
- uses software including Business Intelligence and Data Mining tools like Python, R, and Structured Query Language (SQL) to improve internal access to data; **and**:

- Identifies and resolves issues and problems relating to automating data analytic reports and visualizations.

**OR **Education: PhD., or equivalent doctoral degree, or 3 full years of progressively higher level graduate education leading to such a degree, or LL.M., if related.
- All applicants must possess IT Specialist experience in the major areas of Systems Administration and Customer Support which demonstrate the following competencies:
- **Attention to Detail** - Is thorough when performing work and conscientious about attending to detail;.
- **Customer Service** - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
- **Oral Communication** - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.
- **Problem Solving** - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Your resume should include the dates of all qualifying experience (from month/year to month/year) and the number of hours worked/volunteered per week. Federal experience is not required. The experience may have been gained in the public sector, priva