Reception & Operations Support Assistant
6 days ago
**Job Description**:
**Reception & General Affairs Support**:
- Perform reception duties including switchboard operation, handling customers’ enquiries, and receiving/serving guests
- Coordinate courier services and manage outgoing mail
- Record and distribute incoming mail and courier items
- Handle SWIFT operations
- Collect Letters of Credit at the counter
- Maintain and control authorized signatures of correspondent banks/agents
- Coordinate the month-end customer account statements to be sent out
- Undertake official errands in the absence of office dispatch staff
- Provide administrative support to the General Affairs Department
- Perform any other work-related tasks as assigned by the Branch’s Managers.
- Schedule the collection of documents for secured destruction and request collection boxes when necessary
- Record GST transactions and submit them to the Accounting/Reporting Department for quarterly GST claim
**Reception & General Affairs Support**:
- Account Opening
- Time Deposit placements and withdrawals
- Inward and Outward remittances processing
- Verification of remittances instructions
- Following up on customer queries and investigations
**Requirements**:
- Minimum Diploma holder required
- Ability to work independently and has a positive, service-oriented attitude
- Good team player with good communication and problem-solving skills
- Preferably can handle MS Office (especially Word, Excel, PowerPoint)
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