Customer Service Officer

Company DescriptionTBC Transportation & Trading Private Limited, established in 1992, is a fast-growing company in Singapore's logistics industry. As a member of the Singapore Logistics Association since 2001, the company prioritizes quality and safety, holding ISO 9001 and OHSAS 18001 certifications.TBC manages over 100,000 TEUs and 1.5 million tons of...

**Customer Service - Depot Role** - Manage customer inquiries across multiple channels, providing prompt and accurate information on services, rates, and procedures. - Create and process Storing Orders and Release Orders. - Assist with container bookings, scheduling, pick-ups, and drop-offs. - Handle documentation and payment transactions efficiently and...

Job scope includes: - Attend to walk-in customers and determine customer’s requirements - Attend to customers’ telephone enquiries on our products and services - Act as a liaison between our technicians and customers depending on the job requirements - Enter customer's order into the system and issue out cash/delivery orders to walk-in customers at our...

**Tasks & Responsibilities**: - Handle customers’ enquiries on depot services - Coordinate with Operations department and be accountable for customers’ delivery, collection, cleaning and repairs schedule requirements - Handle customers’ complaints and feedbacks - In-person meeting with customers to gather information for our service enhancement -...

**Responsibilities**: - To carry out and execute all daily jobs received from customers and ensure that all information is relayed down to the respective Operations Teams at the end of the day - To perform billing and ensure the accuracy of the invoices raised & filing once job completed - To perform data entry into the respective systems in an accurate and...

**Responsibilities** - Answer phone calls, sales order processing and handle customer enquiry - Prepare quotation to customer and order processing - Monitor, arrange and ensure that the delivery is scheduled in order to meet customers' required due date - Maintain confidentiality of business information - Maintain and promote good customer relations -...

Customer Service Specialist (Contract Logistics)It's More Than a JobAs a Contract Logistics Customer Service Specialist at Kuehne+Nagel, you will manage end-to-end warehousing operations for our customers. By doing so with precision, you contribute not only to the success of your team but also to the daily operations and overall success of the warehouse and...

**Responsibilities**: - Answer phone calls and handle customer enquiry. - Assist in preparing quotations and order processing. - Monitor delivery and liaise with customers. - Follow up on enquiries and on time payment by customers. - Maintain good rapport and improve good customer relations. - Ensure all enquiries and orders are processed, checked,...

**Responsibilities** - Coordinate with customers on shipment and delivery enquires - Providing prompt and professional attention to all their requests or problems - Process all job orders into the system promptly and accurately - Generate job instructions to relevant operations team accordingly to customer’s request correctly and on timely - Liaise with...

**our Job** As a Representative in Customer Service, your primary purpose is to serve as the main point of contact for all order fulfillment activities. You will respond promptly and efficiently to inquiries from assigned customer accounts, coordinating post-order shipping activities and handling complaints. **Our Team** You will be part of the Global...