Assistant Manager
1 week ago
The Senior Team Lead, Technical Services is a developing management role responsible for leading a team of engineers and specialists to ensure continuous, high-quality IT service delivery to clients. The role focuses on proactive incident and problem management, achieving client satisfaction, and ensuring all service level agreements (SLAs) are met.
Key Responsibilities:
- Lead and manage a team of Technical Services Engineers/Specialists, providing guidance, mentorship, and performance management.
- Ensure proactive monitoring, investigation, and resolution of technical incidents and problems across client IT infrastructure and systems.
- Oversee service delivery to SLAs are met with high client satisfaction.
- Assist with planning, building, and supporting technology solutions for clients.
- Foster a collaborative, high-performing team environment, promoting knowledge sharing and best practices.
- Liaise with other technical teams, vendors, and stakeholders to escalate and resolve complex issues.Monitor team performance metrics, reporting, and continuous improvement initiatives.
Qualifications & Skills:
- Bachelor’s degree in Information Technology, Computer Science, Engineering, or related field.
- Min. 6 years of IT experience, with at least 2-3 years in a team lead or supervisory role.
- Strong knowledge of IT infrastructure, networks, servers, storage, cloud platforms, and incident/problem management processes.
- Experience in IT service management (ITSM), SLA-driven support, and operational leadership.
- Excellent leadership, communication, and stakeholder management skills.
- Ability to manage complex incidents and drive resolution under pressure.
- ITIL, PMP, or relevant certifications are a plus
-
Assistant Restaurant Manager
1 week ago
Singapore CAPITOL HOTEL MANAGER PTE. LTD. Full time**SCOPE** Reporting to the Restaurant Manager, the Assistant Restaurant Manager is reponsible to produce an outstanding guest experience within the outlet concept by assisting in managing a service team in cooperation with the culinary team. He/She provides a courteous, professional and efficient service in accordance with the outlet, hotel and Kempinski...
-
Assistant Restaurant Manager
7 days ago
Singapore CAPITOL HOTEL MANAGER PTE. LTD. Full timeSCOPE Reporting to the Restaurant Manager, the Assistant Restaurant Manager is reponsible to produce an outstanding guest experience within the outlet concept by assisting in managing a service team in cooperation with the culinary team. He/She provides a courteous, professional and efficient service in accordance with the outlet, hotel and Kempinski...
-
Assistant Restaurant Manager
2 days ago
Singapore CAPITOL HOTEL MANAGER PTE. LTD. Full timeSCOPE Reporting to the Restaurant Manager, the Assistant Restaurant Manager is reponsible to produce an outstanding guest experience within the outlet concept by assisting in managing a service team in cooperation with the culinary team. He/She provides a courteous, professional and efficient service in accordance with the outlet, hotel and Kempinski...
-
Product Market Manager, APAC
2 days ago
Singapore Product Market Manager, APAC Full timeCollinson is a global loyalty and benefits company. We use our expertise and products to craft customer experiences which enable some of the world's best known brands to acquire, engage and retain the most demanding and choice-rich customers. In particular, our unique expertise and insight into high earning, frequent travelers allows us to create products...
-
Director of Sales
2 weeks ago
Singapore CAPITOL HOTEL MANAGER PTE. LTD. Full time**SCOPE** Reporting to the Assistant Director of Sales & Marketing, the **Director of Sales **is responsible for ensuring the yearly sales budget is achieved and surpassed by leading, directing and motivating the Sales team. The incumbent will achieve hotel targets by optimising revenue through an assigned account base, as well as prospecting new clients in...
-
Executive Sous Chef
1 day ago
Singapore CAPITOL HOTEL MANAGER PTE. LTD. Full timeSCOPE Under the direction of the Executive Chef and within the limits of established Kempinski procedures, assists in the direction of all aspects of the food production and Stewarding operations. OVERALL OBJECTIVES - Assist with organizing special events and special food promotions. - Assume the duties and responsibilities of the Executive Chef in their...
-
Director of Sales
1 week ago
Singapore CAPITOL HOTEL MANAGER PTE. LTD. Full time**SCOPE** Reporting to the Director of Sales & Marketing, the **Director of Sales **is responsible for ensuring the yearly sales budget is achieved and surpassed by leading, directing and motivating the Sales team. The incumbent will achieve hotel targets by optimising revenue through an assigned account base, as well as prospecting new clients in assigned...
-
Operations Executive
1 week ago
Singapore CAPITOL HOTEL MANAGER PTE. LTD. Full time**SCOPE The overall scope of the incumbent includes serving food and beverages to guests in the assigned outlet, providing a courteous, professional, efficient and flexible service consistent with the standards of the hotel and in line with Kempinski’s DNA values in order to encourage sales and maximize guest satisfaction. The incumbent is responsible for...
-
Assistant Manager
1 day ago
Singapore IL LIDO PTE. LTD. Full timeManaging staff: The Assistant Manager assists the General Manager in managing and supervising all staff, including servers, chefs, and kitchen staff. They may be responsible for hiring, training, and scheduling staff, as well as handling any disciplinary actions when necessary. Ensuring customer satisfaction: The Assistant Manager assists the General...
-
Assistant Manager
1 week ago
Singapore KHAN ENGR & TECH PTE. LTD. Full timeTo assist in the development, performance and maintenance of the administration team providing general office and administration support to the organisation. support the Administration Manager with responsibility for the overall management of administration activities of the organisation - meet your targets and those of the team as a whole - smooth running...