Customer Service Manager

**Responsibilities**: - Respond to customers’ queries and concerns with the aim of achieving first call resolution satisfactorily **Requirements**: - Minimally GCE ‘O’ Level / GCE ‘A’ Level certificate / NITEC graduate or equivalent - Able to communicate fluently in English and at least one other language to attend to non-English speaking...

**We are hiring Part-Time Customer Service Officer (E1 CSO) EnergyOne Gyms - SAFRA Mount Faber** **Job Scopes**: - Mend SAFRA EnergyOne gym counter. - Provide SAFRA EnergyOne gym members with excellent Service Quality. - To assist members and guests on queries pertaining to SAFRA EnergyOne Membership and gym usage. - Collect all fee payments due to SAFRA...

Facilitate student enrolment; - Be well-versed in the knowledge and understanding of the academy's service and product feature releases; - Communicate customer's feedback to internal/external stakeholders to champion new processes to better serve our customers; - Maintain a positive, empathetic, and professional attitude towards customers at all times; -...

**Responsibilities**: - Handle phone calls from residents - Perform counter duties and general administrative work (e.g. prepare reports, follow up on cases, etc.) **Requirements**: - GCE ‘O’ / ‘A’ Level/ NITEC / HNITEC in Office Skills, Business Admin or Other related courses - Possess good communication and customer service skills - Meticulous...

**Highlights**: - **Health insurance**: - **Dental reimbursement**: - **AWS + Performance Bonus**: - **Friendly environment**: - **Multiple buses to town**: - **Havelock MRT Station (TE16) just outside our office** **Job Summary**: The Customer Service Officer is an expert in account activities management focusing on delivering excellence to ensure...

**Highlights**: - **Health insurance**: - **Dental reimbursement**: - **AWS + Performance Bonus**: - **Friendly environment**: - **Multiple buses to town**: - **Havelock MRT Station (TE16) just outside our office** **Job Summary**: The Customer Service Officer is an expert in account activities management focusing on delivering excellence to ensure...

**Responsibilities**: - _Service Excellence:_ - Plans, develops and executes Service Excellence strategies and programmes - Analyses customer service related data to draw insights for designing of effective service excellence policies and programmes - Support/implement targeted marketing campaigns to increase customer loyalty, retention and satisfaction -...

* Processing of PO & Invoices - Liaising with suppliers on deliveries to ship in/out parts on time - Filing of documents - Possess initiatives and meet datelines - Ability to handle Chinese speaking customers & suppliers - 5 days work week - Min 1 year of working experience - Min "O" Level **Job Types**: Full-time, Permanent Pay: $2,200.00 - $2,400.00 per...

**Job Title: Clients Servicing Executive** **Job Type: Part-Time** **Working hours: Monday-Friday** **Salary: $15-$18/hr** **Key Responsibilities**: Build and nurture strong relationships with existing customers. Ensure every customer receives personalized service that consistently exceeds expectations. Manage and coordinate the distribution of gifts and...

**Role Description**: - Develop and implement efficient processes and procedures to streamline operations and improve productivity - Facilitate communication between the customer service department, including warehouse and other internal teams (e.g. product development) to address customer feedback - Handle customer’s feedbacks and provide appropriate...