Network Operations Engineer
2 weeks ago
**Network Operations Engineer Responsibilities**:
- Be the key Subject Matter Expert on operations of Facebook production networks in a hyper-scale and heterogeneous environment.
- Formulate the right metrics and definitions of success to drive quality, efficiency, cost, and timeliness, and evolve these over time to match changes to the infrastructure and business requirements.
- Develop the operational process improvement plans, and transform the improvements to scalable and automated workflows by writing and reviewing the code to improve the operational efficiency.
- Perform deep dives on complex technical issues across networks, ranging from automated tooling to hardware failures and network issues.
- Anticipate potential operational risks and develop strategies to mitigate/minimize.
- Participate and improve escalation and emergency response with detailed postmortem while addressing issues systematically to prevent future occurrences.
- Build cross-functional relationships with Network Engineering, Systems Engineering, Traffic, Logistics, Program Management, and OEM partners to deliver superb operational results and manage the performance of external vendors.
- Participate in the oncall rotation with the global operations team.
- 15% of travel(domestic and international).
**Minimum Qualifications**:
- Engineering degree, or a related technical discipline or equivalent experience.
- At least 5+ years of experience with network operations while supporting large-scale network infrastructure.
- Proficient in at least one of the network domains: IP network or CDN/Edge network, including topology, protocol, hardware and architectures.
- Experience working within a global team and collaborate with cross-functional teams in a fast-paced and dynamic environment with limited supervision.
- Experience coding in higher-level languages (e.g., Python, C++, Go, etc.) and experience learning new languages, technologies, frameworks and APIs.
- Experience in implementing/maintaining the monitoring, alerting and repairing systems for production network in a DevOps environment.
**Preferred Qualifications**:
- BS or MS in Computer Science, Computer Engineering, or a related technical discipline, or equivalent experience.
- Expert knowledge of TCP/IP and IPv6.
- Knowledge of data driven analysis.
- Experience in providing technical guidance to external vendors.
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