Partnership Customer Success Manager
1 week ago
**Sumsub** is a leading full-cycle verification platform that enables scalable compliance. From identity and business verification to ongoing monitoring, our platform adapts to your risk appetite and market demands, ensuring global compliance. Customize analytics and workflows with our no-code interface. With over 4,000 clients across fintech, crypto, transportation, trading, e-commerce, education, and iGaming—including Bitpanda, Wirex, Avis, Bybit, Vodafone, Duolingo, Kaizen Gaming, and TransferGo. Now we are looking for a**Partnership Customer Success Manager**who will build, keep and improve strong connections with our partners and customers. **What You Will Be Doing**: - Managing customers on all levels: technical, business, and product and help them succeed in their goals. - Managing and growing relationship with Key Client (stakeholders). - Identifying opportunities and potential challenges. - Ensuring partner satisfaction through proactive engagement and regular check-ins. - Introducing clients to the new features and handling new feature releases. - Providing client feedback internally. - Act as a liaison between partners and internal teams (Sales, Solution Architects, Partners, Product Management, Legal and Marketing) **About You**: - Advanced English and Mandarin - Prior experience as a Customer Success Manager, Account manager, Business Development Manager, Project Manager in crypto, fintech, payments spheres. - Basic understanding of KYC will be a big plus. - Proficiency in Google Sheets / MS Excel. - Strong analytical skills and proactive approach. **What We Offer**: - Fully remote and flexible working schedule, with access to a coworking space (in some locations). - Working with a product that matters. Our technology helps to protect millions of users and lots of online services worldwide. - International project. Our team works from offices in Berlin, Limassol, London, and Miami, our customers are spread from Mexico and the USA to Hong Kong, South Korea, and Singapore. - 1 extra day off to celebrate your birthday. - 7 additional days to enjoy the Christmas & New Year holidays. - 7 days of sick leave (without the need for documentation). - Regular, fully covered team offsites to connect and collaborate. - Learning opportunities and support to attend industry events with the team. **The hiring stages**:_ _TA screening -> Hiring Manager Interview -> Assignment -> Final Interview. **Sounds like a great opportunity for your career development? Then go ahead and apply
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Partnership & Customer Success Manager
1 week ago
Singapore TELENOR GLOBAL SERVICES SINGAPORE PTE. LIMITED Full timeWe are now looking for a new colleague in the position of Partnership & Customer Success Manager to join one of our entities, Telenor Global Services Singapore Pte Ltd. **Position: Partnership & Customer Success Manager - You will have the following responsibilities: _ - Support the Company in establishing and driving the Partnership and Customer Success...
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Partnership Customer Success Manager
5 days ago
Singapore Sumsub Full timeOverview Sumsub is a leading full-cycle verification platform that enables scalable compliance. From identity and business verification to ongoing monitoring, our platform adapts to your risk appetite and market demands, ensuring global compliance. Customize analytics and workflows with our no-code interface. Sumsub serves over 4,000 clients across fintech,...
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Customer Success Manager
1 week ago
Singapore minden.ai Full time**Who we are.** minden.ai is a technology venture founded by Temasek in strategic partnership with DFI Retail Group and coalition partners BreadTalk Group, DBS Bank, PAssion Card, Mandai Wildlife Group, Singtel, Great Eastern, FoodPanda and GoJek. We are on a mission to redefine how brands engage with their customers through the power of machine learning...
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Customer Success Manager
2 weeks ago
Singapore Capability Group Full timeTo support our continued growth, we are seeking a Customer Success Manager to help our Axonify clients unlock the full potential of their investment and drive measurable business value across their organisations. This is not your average Customer Success Manager role. This is a role for someone who thrives at the intersection of technology, strategy, data...
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Customer Success Manager
2 weeks ago
Singapore Ireckonu - Hotel Middleware & CDP+ Full timeDescription Overview Join to apply for the Customer Success Manager role at Ireckonu - Hotel Middleware & CDP+ Get AI-powered advice on this job and more exclusive features. Your mission At Ireckonu, the Customer Success Manager is an empowered position responsible for key elements of the client relationship. This role focuses on building strong partnerships...
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Customer Success Manager
1 week ago
Singapore London Stock Exchange Group Full timeCustomer Success Manager At LSEG, we help our customers achieve success by providing access to an open platform that uncovers opportunity and catalyzes change. You will own the Customer Success Plans and the delivery of all agreed upon achievements. You will visit customers and establish relationships with key partners and user community to ensure we are...
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Customer Success Manager
3 days ago
Singapore SITA Full timeCustomer Success Manager-35820 **Profession** HR Generalist **Work Location** Asia Pacific-Singapore-Singapore **Schedule** Full-time Description The People **Customer Success Manager **(PCSM) is responsible for the smooth delivery of People services in a given GEO. The role acts as a primary interface between the GEO People country teams and...
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Customer Success Manager
3 days ago
Singapore StaffAny Full time**StaffAny’s mission is to shape and empower the future of work. We provide our users with a remedy that streamlines and automates their painful Operations and HR processes. Our users rely on our superpowers to understand their frustrations and we are here to empower them to make time for what they love.**: **About the Role**: The Customer Success Manager...
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Customer Success Manager
5 days ago
Singapore PROS TECHNOLOGY (SG) PTE. LTD. Full time**Performance of Duties** 1.1 The Employee shall serve the Company as **Customer Success Manager**or such other role as the Company may require from time to time having regard to the needs of the business and the Employee’s skills, qualifications, and experience. 1.2 The Employee shall perform the following duties, including but not limited to: - Manage...
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Customer Success Manager
7 days ago
Singapore FORT ONE TECHNOLOGIES PTE. LTD. Full time**About the role** As the Customer Success manager, you will be responsible for customers both post onboarding and during pre-sales. During post onboarding, you have to ensure that customers understand how they can manage their cybersecurity and compliance programs using the platform, drive usage and identify new use cases to expand the platform’s impact...
