Service Director

**About GE Vernova**
GE Vernova is a planned, purpose-built global energy company that includes Power, Wind, and Electrification businesses and is supported by its accelerator businesses of Advanced Research, Consulting Services, and Financial Services. Building on over 130 years of experience tackling the world’s challenges, GE Vernova is uniquely positioned to help lead the energy transition by continuing to electrify the world while simultaneously working to decarbonize it. GE Vernova helps customers power economies and deliver electricity that is vital to health, safety, security, and improved quality of life. GE Vernova is headquartered in Cambridge, Massachusetts, U.S., with more than 80,000 employees across 100+ countries around the world.

GE Vernova’s **Gas Power** business engineers advanced, efficient natural gas-powered technologies and services, along with decarbonization solutions that aim to help electrify a lower carbon future. As part of the Gas Power One Field Services team,** FieldCore** installs, maintains and upgrades power generation equipment, enabling operators of the world’s energy infrastructure to provide more reliable and affordable energy.

**Job Summary**:
The Service Director
- SEA region will oversee the field service operation in Southeast Asia region, and lead the event management team to drive world class execution in field in all aspects of SQDC, by partnering with different functions within One Field Services(OFS) and service ITR teams. This position will also provide direction and leadership to the team to build and grow local talent pool.

**Essential Duties & Responsibilities**:

- Manage workflow and quality of work performed by Service Managers with consultation from the Region General Manager
- Lead the event management team (Service Managers, Outage Managers) to manage the end-to-end outage planning and execution partnering with resources team, service ITR, engineering and other supporting functions.
- Establish and manage key performance indicators as measured in areas of safety, quality, delivery and cost to ensure business objective are met
- Partner with Resource team to manage workforce utilization
- Ensure continuous client contact to assess long-term staffing needs
- Contribute to strategic planning activities
- Drive escalation and ensure resolution of key operational issues.
- Create, anticipate and adapt solutions to execute business objectives based upon organizational strategies
- Maintain customer relationship partnership, alignment, and credibility
- Identify and develop internal and external strategic partners and opportunities
- Collaborate with functional leadership teams to ensure alignment of objectives
- Provide direction and leadership to the team ensuring a common vision and purpose to effectively fulfill projects
- Asses company strengths and weaknesses relative to the service line needs in order to determine business opportunities for growth and expansion
- Lead the business service line to deliver gross sales commitments, exceed margin goals and exceed customer quality and overall value expectations
- Manage progress against plan to continuously assess commercial potential, making adjustments as necessary in order to assure optimal profitability
- Establish strategic priorities for service line and implement plans for sustainable Service line growth
- Travel required
- May be assigned other duties to help proactively drive our One Field Services (OFS) global vision and align with short-term and long-term organizational goals and core values.

**Required Qualifications & Experience**:

- Bachelor’s degree in engineering, business or related field required
- 12+ years of senior leadership experience in the service line or other related equipment
- 2+ years managing and developing multi-discipline teams, preferably with international reach across multiple service types
- 6+ years of Power industry experience
- Experience in reviewing contractual documents for accuracy, adherence to agreements, and compliance with laws and regulations
- Strong project or program management skills
- English proficiency required

**Desired Characteristics**:

- Field engineer or power plant O&M experiences preferred
- Master’s degree preferred
- Energy, construction, engineering or related experience desirable
- Ability to form, lead, motivate, and direct a strong and effective team
- Strong interpersonal and communication skills across various levels of internal and external parties
- Strong presentation skills
- Ability to work autonomously in a fast-paced environment
- Knowledge of commercial and supplier contract terms and conditions
- Proficient in Microsoft Office Word, Excel, Outlook and PowerPoint

***_FieldCore is an equal employment opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, status as a qualified indiv