Head of Agency

6 days ago

Singapore PROJECT SMILE LIMITED Full time

Make a Lasting Impact. Lead a Transformational Journey.

Project SMILE is a trusted, volunteer-led non-profit organization with IPC status that has empowered over 300 women and their families in Singapore. We support women from low-income backgrounds and women over 50 through emotional support, social programs, and community connection. As we enter a new and exciting phase focused on active ageing, we are seeking a Head of Agency to lead this transformation.

**Why This Role Matters**

The Head of Agency will drive our next chapter—shaping long-term strategy, building a sustainable organization, and leading meaningful change in the lives of older adults in Singapore. This is more than a leadership role—it’s an opportunity to reimagine aging and equity in a changing society.

**What You’ll Do**

You will lead and oversee all aspects of Project SMILE’s operations, people, and partnerships:

- Shape and implement our strategic direction
- Develop a strong team and talent strategy
- Build a sustainable fundraising model
- Ensure financial health and transparent reporting
- Design and deliver impactful programs
- Manage day-to-day operations and governance
- Build partnerships with funders, agencies, and community groups
- Work closely with the Board to align goals and decisions
- Inspire a culture of inclusion, accountability, and growth

**What You Bring**
- 15+ years of leadership experience - preferably in the nonprofit or social impact sector
- A Bachelor’s degree (Master’s preferred) in nonprofit management, social sciences, or related fields
- Strong experience in strategy, finance, and people management
- Deep understanding of Singapore’s nonprofit ecosystem and funding models.

**The Kind of Leader We’re Looking For**
- Visionary, yet practical—able to turn bold ideas into real-world results
- A natural communicator and relationship builder
- Passionate about equity, inclusion, and healthy aging
- Comfortable with technology and digital tools
- Someone who leads by coaching and mentoring, not just directing
- Grounded, resilient, and able to work through ambiguity
- A hands-on leader who can roll up their sleeves when needed
- Salary will be commensurate with experience and aligned to non-profit sector standards

**Ready to Lead Change?**

If you’re looking for meaningful work, the chance to shape a growing organization, and a role where your leadership will leave a legacy—we want to hear from you.

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