E-commerce Manager

3 hours ago

Singapore CASA (S) PTE. LTD. Full time

**The Opportunity**:

- Good work-life balance
- Attractive Compensation Scheme and Career Progression Opportunities
- Friendly Family-Oriented Working Environment
- Teamwork
- 5 days’ work week

**Main Responsibilities**:

- In charge of the end-to-end e-commerce process.
- Job Scope
- Manage the e-commerce team and be responsible for all day-to-day operational aspects of the e-commerce site, including user experience, order fulfilment & processing, customer service, and web page development.
- Manage brand presences on third-party ecommerce platforms to maximize brand exposure and revenue
- Drive e-commerce strategies integrated with offline marketing plans to deliver commercial impact that meets KPIs (traffic, conversion, site experience etc.)
- Provide analysis & performance reports to CEO/ Deputy CEO including daily, weekly and monthly reporting of KPIs and recommending changes to improve performance so as to achieve results
- Monitor and ensure sufficient inventory to maximize sales, constantly introduce online exclusives
- Responsible for the growth trajectory of e-Commerce revenue
- Introducing new technologies/initiatives for higher efficiency and profitability
- Optimize internal workflow, customer buying experiences to achieve higher return rates
- Grow traffic by collaborations with different stakeholders.
- Ensure that the product/range strategies are supported by the marketing strategy for all Marketplaces selling platforms - including Affiliates, various Digital/Social advertising, and Marketing.
- Manage customer retention and loyalty programmes.
- Manage sales, promotions, marketing and social media campaigns, and programmes over digital platforms.
- Manage the procurement and implementation of new technologies.
- Measure order fulfilment and customer satisfaction performance.
- Monitor and review data and analytics tools.

**Requirements**:

- At least 3-5 years E-Commerce managerial & Hands-on end to end experience or in a similar capacity
- Proficient with the latest marketing, advertising, and analysis tools (Google AdWords, Google Analytics, Facebook Business).
- Strategic and creative thinking abilities
- An analytical, data-driven person with strong problem-solving skills
- Updated resume with your Current and Expected Salary
- Reason(s) for leaving
- Earliest availability to commence work.

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