Business Analyst

4 days ago


Singapore TOSS-EX PTE. LTD. Full time

**Responsibilities-**
- Responsible for leading High-Level Business & Project Review Meetings for Customer Relationship Management (CRM - MS Dynamics) and Retail Banking system modernization/transformation.
- Interacting with business stakeholders for requirements gathering, analysis, documentation etc.
- Work with the delivery / implementation teams to provide domain inputs and to ensure delivery and implementation of the proposed solution.
- Interacting with the Testing team to ensure that the requirements are clear and well understood.
- Translating business requirement document to software requirement specifications and essentially support the SIT teams
- Review test strategy & test specifications, assist in functional testing and provide UAT/BAT support

**Must Have**:

- Relevant experience in BFSI domain with a focus on Customer Relationship Management (CRM - MS Dynamics) and Retail Banking Domain experience & associated IT impacts, affecting the Customer Relationship Management (CRM - MS Dynamics) and Retail Banking market
- Good understanding of the global CRM Landscape and Retail Banking
- Experience of Solution Architecture / Design and Implementation of Customer Relationship Management (CRM - MS Dynamics) and Retail Banking solutions
- Should be able to able to play catalyst role between business and IT
- Good communication skills with ability to lead domain discussions with BFSI customers


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