Admin Officer

3 days ago

Singapore CASA RAUDHA LTD. Full time

**Job Overview**:
The Admin Officer - Fundraising Coordinator plays a critical role in supporting and executing the organisation’s fundraising efforts. This includes managing donor relations, coordinating fundraising events and activities, maintaining donor databases and fundraising platforms, and utilising digital and social media tools to enhance outreach and engagement. The role also involves handling administrative duties and providing support to the Fundraising Sub-Committee.

**Key Responsibilities**:
**1. Fundraising Coordination**:

- Coordinate administrative tasks related to fundraising activities, including scheduling meetings with donors, sponsors, and internal stakeholders.
- Organise and support meetings for the Fundraising Sub-Committee, including minute-taking and follow-up on action items.
- Identify, source, and liaise with potential donors and sponsors for events and programmes.
- Plan, organise, and execute fundraising campaigns, programmes, and events.
- Stay abreast of new and innovative fundraising techniques, including digital tools, and recommend suitable approaches.
- Assist in raising funds to support both capital and operational needs of the organisation.
- Prepare and manage fundraising budgets, including analysis and reporting.

**2. Donor Management**:

- Manage online donation portals, including Giving.sg, and ensure all listings are up-to-date.
- Ensure timely acknowledgment and communication with donors.
- Prepare fund utilisation/status reports for submission to respective donors.
- Maintain and update the donor database to ensure data accuracy and integrity.
- Develop and implement strategies to retain existing donors and engage new supporters.

**3. Social Media & Digital Engagement**:

- Support to develop and implement a digital engagement strategy to support the organisation’s fundraising goals across social media and online platforms.
- Support to create, curate, and schedule content for platforms such as Facebook, Instagram, LinkedIn, and others to amplify fundraising campaigns, donor stories, and impact updates.
- Coordinate to run targeted social media campaigns to promote fundraising events, online donation drives, and donor engagement activities, ensuring alignment with overall fundraising strategy.
- Engage with followers and supporters online to build a strong community and encourage ongoing support for fundraising efforts.
- Monitor, analyse, and report on key performance metrics (e.g., engagement rate, click-through, conversion) to assess campaign effectiveness and inform future improvements.
- Leverage paid digital advertising tools (e.g., Meta Ads, Google Ads) when necessary to boost reach and conversions for high-priority campaigns.

**Qualifications & Requirements**:
**1. Education & Experience**:

- Diploma or Degree in Non-Profit Management, Social Work, Human Resources, Communications, Business Administration, or a related field.
- Minimum 1-2 years of experience in fundraising, event coordination, or non-profit administration.
- Experience in the social service sector or community-based programs is an advantage.

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