Exercise Experience Coach

1 week ago

Singapore VIRGIN ACTIVE SINGAPORE PTE. LTD. Full time

**In a nutshell**

This gig is all about delivering on our service standards in Group exercise Studio, during a group exercise experience class. You’ll be empowered to perform as per the expectations stepped out in the Exercise Experience Coach journey.

**A day in the life**
- Perform in line with expectations identified within the Exercise Experience Coach journey.
- Provide exceptional service through our studio’s product range including ensuring the studio areas and equipment is maintained and presented as laid out as per brand standards.
- Deliver all products in line with the service level expectations attached to studio concierge services and group exercise classes combining unique physical experiences through to uplifting mind-body journeys.
- Leverage your personality to create a culture where the community become raving fans.
- Embrace feedback and suggestions to improve exercise product delivery.
- Advocate safety and ensure an overall safe environment for members and team members.
- Keep all workouts safe (considering equipment, technique and pre-existing injuries).
- Stay on top of all admins to ensure seamless booking, claims, payment and validation of sessions are completed for month-end payroll purpose.
- Naturally act as a brand ambassador to support marketing activities as required.

**To land this gigand your ongoing mindset**
- You have an aligned Group Exercise certification to deliver group exercise classes and ACE certificate to delivery PT sessions. You also have your first aid, flexibility to work a non-traditional schedule and can readily obtain a clear Working with children Check (if required).
- You have aligned experience. You know how to deliver meaningful workouts and encourage mindfulness of the people around you. You’re an exercise enthusiast. You love to learn new programs as much as you love to deliver them. You’re comfortable connecting with members and thrive on building true community. You may already have a loyal following. A+ for you.
- You are people focused. You’re a raw and magnetic personality. You get a kick out of getting people to those _I did it _moments and witnessing their results and achieving their goals. You’re confident and cool under pressure. Inspiring the community to push themselves to new heights (one workout at a time) makes you feel warm and fuzzy inside. You love a friendly plank competition.
- You are self-assured. You listen intently. You speak eloquently. You can connect with anyone, and you’re okay when you’re thrust into the limelight. You’re authentic when you express yourself and may feel at home on the podium. You love to inspire.
- You are driven. You love motivating others. You leverage your life experience and charismatic personality to help members experience physical, mental and emotional breakthrough moments.
- You have a can-do approach. You think on your feet. You’re cool with ambiguity and you roll with the punches when things change. You’re motivated to continually improve. Whatever a member needs, whatever a member is looking for, you help them find it.

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