
Aftermarket Field Service Engineer
3 days ago
JOB RESPONSIBILITIES:
- Manage the Customer Product Technical relationship for assigned region/airlines.
- Assist customers with any product technical issue to effectively drive customer satisfaction.
- Collaborate with the Customer Team, to interface with all levels of customer contacts.
- Provide technical assistance through on-site guidance and troubleshooting, including the use and proper interpretation of data and technical instructions.
- Review, report, and make recommendations regarding reported malfunctions issues and failure trends to ensure a continuous reduction of disruptions for customers.
- Make recommendations regarding required maintenance to ensure alignment with customer operational needs.
- Assist the customer to drive service bulletin implementation and Field actions, to minimize operational interruptions.
QUALIFICATION:
- Bachelor's degree from an accredited university or college (or a high school diploma/GED with at least 4 years of experience in an aviation related field service or maintenance position)
- At least 3 additional years of experience in an engineering, operations, or aviation position. Aviation maintenance experience and licensing preferred.
- Must be willing to travel in Asia regions
CONTRACT DURATION: 24 Months, extendable
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