Identity & Access Management

5 days ago

Singapore EXCELTECH COMPUTERS PTE. LTD. Full time

Identity Access Management Your role Do you have a knack for technology, always interested in improving existing processes? Are you at your best when supporting others? Are you passionate about IT process automation using the cutting-edge tooling platforms through machine learning? We’re looking for someone like that to help us: - Manage support and monitoring of the banks critical Access Management solutions, synchronisation/provisioning workflows and infrastructure components through the complete IPM lifecycle - Analyse recurring failures and events as part of Continuous Service Improvement and eliminate top demands using cutting edge RPA & AI tools - Work collaboratively with internal/external teams, always focusing on the best approach for the bank - Managing knowledge articles in the knowledge management repository - Coordinate with different internal teams and/or external parties to conduct and manage special events such as BCP tests, infrastructure change weekends, data Centre maintenance, special event days Your team You’ll be working as part of the Security department within Technology Services. Within Security, you’ll be part of a global Access Management team and responsible for all aspects of production support. The team provides 24x7 support with a follow the sun operating model. Some shift work is to be expected. Your experience and skills You have: - Minimum of 8 years of IT experience in development or large scale production operations teams - Minimum of 5 years of experience in Access Management/ Security IT (eg, Sun/Oracle IDM, Sailpoint, Siteminder, Cyberark) - Sound understanding of Unix, Windows & Database queries - Sound understanding of Financial domain and Security. - Ability to work under pressure and manage multiple, concurrent / conflicting priorities - A good understanding of ITIL Service Operations process such as Incident Management, Request fulfilment, Problem Management. - Familiarity with Six Sigma or Lean would be advantageous - Familiarity with Service Management tools (eg: Service Now) for the logging and tracking of incidents, and service requests - Preferable tools knowledge: Putty, TOAD You are: - Strong analytically with a natural ability to solve complex issues - Excellent team player & lead with pro-active, positive personality and "can-do" attitude - Flexible & able to remain calm in highly stressful environment - Able to multi-task and prioritize incidents & requests accordingly - Customer focused with strong communication skills

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