IT Infrastructure Engineer
7 days ago
Roles & Responsibilities:
- Ensure the smooth operation and security of IT systems, databases, networks, and quality assurance processes.
**Responsibilities**
- Responsible for providing operational database services
- Responsible in designing, implementing, documenting, administering and monitoring the databases to ensure the databases run efficiently and securely
- Responsible for database patching;
- Owning, tracking and resolving database related incidents and requests, fulfilling requests and resolving incidents within SLAs
- Reviewing service-related reports (e.g: database backups, maintenance, monitoring) on a daily basis to ensure service-related issues are identified and resolved within established SLAs
- Responding to database related alerts and escalations and working with vendors and other parties to come up with strategic solutions to recurring problems
- Establishing and maintaining communication with development team
**Qualifications**:
- Bachelor's degree in Computer Science, Engineering, or related field.
- Proven experience in software development, IT infrastructure, testing, or project management.
- Strong problem-solving skills and attention to detail.
- Excellent communication and teamwork abilities.
- Ability to adapt to evolving technologies and project requirements.
**Benefits**:
- Competitive man-month rates.
- Opportunities for career growth and advancement.
- Collaborative and inclusive work environment.
- Access to cutting-edge technology and resources.
- Comprehensive benefits package.
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