IT Solutions Executive

2 days ago


Singapore DRAKE INTERNATIONAL (SINGAPORE) LIMITED Full time

**Responsibilities**
- Lead timely project implementations by coordinating with vendors and internal stakeholders.
- Interact closely with internal teams to gather and comprehend project-related requirements thoroughly.
- Operate within the Global Enterprise Solutions team, overseeing project execution and ongoing tasks for our regional subsidiaries.
- Provide adept 2nd/3rd level support to business users, ensuring seamless operations.
- Offer functional support for approved changes, enhancements, maintenance, and system upgrades.
- Build strong relationships with business representatives across the global and regional environment.
- Tackle challenges head-on and ensure meticulous follow-through for issue resolution.
- Deliver unwavering support to key users before, during, and after project Go Live phases.
- Maintain open lines of communication with business stakeholders from subsidiaries regionally and globally.
- Define and implement IT solutions, standards, and protocols, driving the IT Service Catalogue across the region.
- Collaborate with the IT Manager (Systems) to plan and support infrastructure for seamless project execution.
- Demonstrate flexibility and initiative by embracing additional IT tasks or projects as assigned.

**Requirement**
- Bachelor's degree in Information Technology or a related field.
- Minimum of 8 years of experience in similar roles within the retail or related industries.
- Proven success in leading cross-functional projects, handling issues, and collaborating in virtual teams.
- Solid problem-solving and analytical skills, with a proactive approach.
- Traveling is required.

**To Apply**

Personal data provided by job applicants will be used strictly in accordance with the employer's personal data policies, a copy of which will be provided.

**Registration No. R1656042 | EA License No. 11C3510 | Drake International


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